Job Details

Veteran Services Coordinator Full-Time
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Position Number: 5201528
Location: Oregon City, OR
Position Type: Student Affairs and Services

Veteran Services Coordinator Full-Time

Salary: $66,763.32 - $72,741.84 Annually
Location: Oregon City, OR
Job Type: Full-Time, Union
Division: Academic Foundations and Connections
Job Number: 2324-00087
Closing: 5/5/2024 11:59 PM Pacific

Description

Clackamas Community College (CCC) at the Oregon City campus, Oregon seeks to hire a Veteran Services Coordinator. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seeks to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives

This primarily in-person position will staff the Oregon City Campus, Veteran Education Training Center, Monday - Thursday, 8:00 am to 5:00 pm, with Friday currently being a remote student services work day.

Purpose of Position

:

Veteran Services Coordinator is responsible for a comprehensive veterans' services program that focuses on student-veteran success through individualized service and connections to resources and benefits. Ensure compliance with federal, state, and College regulations and policies. Manage processes and procedures that result in military-connected students receiving timely payment and timely access to assistance.

Essential Job Functions

:

Support Veteran Student Success and Retention (40%)

Provide superior customer service to ensure veterans and military-connected students have the Veteran Affairs (VA), DoD, college, academic, logistical, and moral support to succeed.
Ensure timely payment of VA benefits and delivery of needed resources.
Track student academic issues and assist with VA/DoD/College debit mitigation and appeal processes.
Manage a team of certifying officials and student-veterans focused on individualizing services for student success.
Oversee the VA Work-Study program--selecting, training, and coordinating the work of student-veterans focused on providing personalized customer service and peer mentorship.
Oversee the College's Veteran Education Training Center, ensuring that operations are always welcoming and available for veterans and military-connected students to access information, assistance, resources, and support
Routinely communicate (using various means) with students to maximize connections and receive valuable feedback.
Train and educate all new student-veterans on benefit processes and strategies for college success.

Compliance (20%)

Manage Veteran Affairs (VA) certification, all uniformed services' / Department of Defense tuition assistance, military waivers (Fallen Oregon Service Member Tuition Waiver), the VA's vocational-rehabilitation program, and MyCAA (military spouse) processes, in compliance with changing requirements, ensuring timeliness and accuracy.
Coordinate with student accounts and the CCC Bookstore to ensure timely and accurate processing of invoices and debts.
Assist individual students with VA, college financial aid, and academic waivers and processes to respond in a timely manner, avoid debt, and support retention.
Help manage budgetary decisions related to annual training requirements, VA certification fees, the veterans "Pay-It-Forward" grant program.

Veteran Center Support and Promotion (20%)

Increase awareness of unique challenges and difficult VA systems facing student-veterans among CCC faculty, staff, and College leaders.
Increase awareness throughout the community of the many educational opportunities and benefits offered to veterans and military-connected students.
Participate in community events, County partnerships, governmental processes, and local veteran support efforts to enhance awareness of CCC programs and support veteran needs.
Act as the college point-of-contact for all veteran resource providers, donors, community partners, government partners, employers, businesses, and veteran-focused grant providers.

Outreach, Recruiting and Fundraising (20%)

Plan and conduct events focused on giving veterans a sense of belonging to increase student success and retention.
Lead fundraising events focused on the MFSE / College Foundation to continue growing the pay-it-forward and scholarship opportunities for veterans and military-connected students.
Plan and conduct various veteran-themed events to increase CCC's visibility in the veteran community and help with veteran recruiting and retention activities.
Lead the Student Veterans of America-sanctioned chapter of CCC's student-veteran club.
Increase awareness of CCC's dedication to serving student-veterans.

General Job Functions:

Establish and maintain effective working relationships with students, staff, other agencies, and the general public.
Perform other duties as assigned within the scope of the classification.
Participate in college committees when requested.
Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel.
Maintain work areas in a clean and orderly manner.
Maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).

Qualifications

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the College.

Required Qualifications

:

Bachelor's degree and at least three years of experience serving military-connected people in a professional setting, or any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the duties.
Knowledge of project management; supervisory practices; community resources; business English; computers and the Internet; protocols of the armed services; unique language of the military.

Preferred Qualifications:

Experience working with military-connected students
Having 4-years of military service with an honorable discharge
Knowledge of FERPA requirements
Masters' degree in Education, Student Affairs, Social Work, Counseling, or a related field

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Working Conditions

:

The position requires limited (0-20%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Occasional (21-50% of the time) use of office equipment.

The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.

The work environment is protected with only some occasional hazards or obstacles (20-40%). There is a moderately low level of personal risk or hazard. Job conditions are occasionally uncomfortable, with moderate (20-40%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have some responsibility for driving.

Supervisory Responsibilities

:

Supervision of others is not a typical function assigned to this position. Responsible for lead duties and may provide training and orientation to newly assigned personnel, and may assign work to student workers.

Supervision Received

:

Works under the general direction of the Director, Student and Academic Support Services.

Additional Information

Application Instructions:

When applying for this position, you will be required to complete the NeoGov application and attach the following electronic documents.

Resume
Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position.
If applicable: Veteran's Preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Veterans' Preference:

Applicants are eligible to use Veterans' Preference when applying with CCC in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application. For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

Documents Required for Veterans' Preference

One of the following:
- MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215)
  
  -OR-
- Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension
  
  -OR-
- Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
In addition to one of the above documents, Disabled Veterans must also submit one of the following:
- A copy of their Veterans disability preference letter from the Department of Veterans Affairs
  
  -OR-
- Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

Terms of Employment:

This primarily in-person position will staff the Oregon City Campus, Veteran Education Training Center, Monday - Thursday, 8:00 am to 5:00 pm, with Friday currently being a remote student services work day.
Employees must reside in the Portland metro area or Vancouver, Washington as a condition of employment.
CCC does not support employment visas.
Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Opportunity Employer:

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view CCC's most recent Annual Security Report (ASR) at Clackamas Community College. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years.

To apply, visit: https://www.schooljobs.com/careers/clackamascc/jobs/4470923/veteran-services-coordinator-full-time