Job Details

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Utah Valley University
  • Position Number: 5195111
  • Location: Orem, UT
  • Position Type: Computer and Information Technology


Technician III - School of Business


Salary: $51,932.00 - $64,915.00 Annually
Job Type: FT Nonexempt Salaried Staff
Job Number: FY2402584
Closing: 4/25/2024 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: Woodbury School of Business

Position Announcement
Utah Valley University is seeking a Technician! The Technician diagnoses and repairs workstations for end users using network topologies and protocols. Maintains 200+ computers and ancillary equipment such as workstations, laptops, printers, and scanners. Performs regular hardware maintenance. Provides computer hardware and software expertise to over 200 academic and administrative end users. Researches and evaluates computer hardware, and software applications. Determines and recommends solutions. Must possess excellent customer service skills. Must have strong analytical and trouble-shooting skills.

Summary of Responsibilities

  • Installs, configures and tests PC hardware, software and peripheral devices and applications, operating systems, and network connections.
  • Maintains, diagnoses, repairs user computers and peripheral devices. Performs regular hardware maintenance.
  • Evaluates new and existing products to make recommendations for improved performance and upgrades.
  • Coordinates warrantied repairs and maintains records of software installations.
  • Remains current on computer technology and advancements in hardware and software
  • Maintains inventory of records of PC hardware, maintenance schedules and repair work
  • Other job related duties as assigned.


Minimum Qualifications
Graduation from an accredited institution with an associate's degree in Information Systems or a related field and three years of experience directly related to the Summary of Duties or any combination of education and experience totaling five years, four of which must be directly related to the Summary of Duties.

Preferred Qualifications:
Current A+, MCP, MCSE, CCNA or other industry recognized certification applicable to the essential functions required.

Licenses or Certifications:
License is required depending on level of Technician

Knowledge, Skill, and Abilities
Knowledge
  • Knowledge of various computer applications such as Microsoft Office, internet browsers, email systems, anti-virus Software, and other general applications.
  • Knowledge with iOS, Android, Windows, and any other operating systems on tablets and smart phones.
  • Knowledge of imaging software such as WDS or SCCM.
  • Knowledge of TCP/IP and application network protocols, firewall management, operating system configuration.
  • Knowledge of Outlook, Mac OSX, and Windows OS.
  • Knowledge of directory-based authentication (Active Directory).
  • Knowledge of installing, troubleshooting, and repairing hardware and software problems and researching technical issues on MAC OSX and/or Windows OS.
  • Knowledge of installing, maintaining, and troubleshooting peripheral devices such as printers (local and network), scanners.
  • Knowledge of procedures and software for backing up and restoring data.
Skills
  • Strong interpersonal, verbal, and written communication skills.
  • Skills in troubleshooting hardware and software problems and researching technical issues.
  • Skills with installing, troubleshooting and updating Windows Mac, and Linux operating systems.
  • Skills with installing, troubleshooting and updating and a wide variety of application software.
  • Skills installing, troubleshooting, and updating Windows, Bac, and Linux operating systems.
Abilities
  • Ability to work in a customer service, team-oriented, collaborative environment.
  • Ability to work effectively and meet deadlines.
  • Ability to present ideas in user-friendly language.


EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.



To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/4475299/technician-iii-school-of-business




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