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ESOL Resource Specialist I Full-Time
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Position Number: 5201519
Location: Oregon City, OR
Position Type: Business - Accounting

ESOL Resource Specialist I Full-Time

Salary: $43,123.08 - $46,984.56 Annually
Location: Oregon City, OR
Job Type: Full-Time, Union
Division: Academic Foundations and Connections
Job Number: 2324-00082
Closing: 4/28/2024 11:59 PM Pacific

Description

Clackamas Community College (CCC) seeks to hire a Resource Specialist [ Full-Time] position at the Oregon City and Harmony campus. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seek to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, and are validated for their unique perspectives. CCC encourages faculty, staff, and students to be engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

Purpose of Position:

Provide enrollment and advising services to individuals seeking placement options within the ESOL and Spanish programs. Greet visitors and serve as an information resource. Assist enrollment specialists for English for Speakers of other Languages (ESOL) programs. Administer skills assessments, enter student data, and follow orientation procedures while providing on demand training for student use of enrollment technology. Provide students with referrals for internal and/or external resources as needed to aid in retention and transition goals. Provide administrative support functions in support of assigned department/program.

This position works at both the Clackamas Community College Oregon City and Harmony campus each day. Schedule is Monday-Thursday (4 days, 10-hour days).

Essential Job Functions:

Resource Support (30%)
1. Provide information of ESOL, Registration, Business Office, Financial Aid and Disability Resource Center departments.
2. Organize and maintain student files and records as dictated by office procedures and developed in consultation with the Director of Adult Education.
3. Spanish translation support to ESOL students who speak Spanish.
4. Aid ESOL students with class locations and instructional support services.
5. Schedule and administer placement tests: Writing assessments, CASAS Reading/Listening, and other tests as requested by department faculty.
6. Along with key department personnel, coordinate and attend student class-choosing events and batch testing events.
7. Ensure students take the appropriate classes based on their test scores and instructors' advising levels.
Customer Service (25%)
1. Answer telephone calls and emails, schedule appointments with students, and respond to drop-in visitors.
2. Assist students with navigating college processes such as registration, adding/dropping classes, paying their bill, accessing college forms; guide or walk students to other campus departments as needed.
3. Schedule testing appointments with students and communicate with support staff about time and place for ESOL testing needs.
4. Contact other departments, partner agencies and ESOL faculty to make referrals based on student needs as relevant to student goal planning.
5. Follow up with students and provide next steps for future enrollment and transition options.
6. Support students' transition from ESOL to the college classes by assisting them in accessing the Career Center, advising and counseling services, WorkSource, and other opportunities needed for each student to reach their educational and career goals.
Clerical Support (25%)
1. Perform clerical office tasks, such as copying and scanning documents, filing, etc.
2. Audit student records to ensure test scores are updated.
3. Assist instructors with various request.
4. Organize registration packet each term with pertinent dates, make nametags, etc.
5. Contact students who stopped attending classes to promote re-engagement.
Data Entry (20%)
1. Correct and updated student demographic information in department spreadsheet.
2. Register students and create records in Colleague.
3. Add/ drop student's classes as needed.
4. Enter students' test scores results each term.
5. Administer student evaluations.

General Job Functions:

Establish and maintain effective working relationships with students, staff, other agencies, and the general public.
Perform other duties as assigned within the scope of the classification.
Participate in college committees when requested.
Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel.
Maintain work areas in a clean and orderly manner.
Maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).

Qualifications

Required Qualifications

:

Associate's degree in related field

AND
6 months of directly related work experience. Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described.
Bilingual Spanish and English

Preferred Qualifications

Knowledge of academic programs and procedures;
Understanding of the particular needs of English language learner;
Software applications including word processing, spreadsheet, database, email and web-based tools.
Basic knowledge of Individual Education Plans, FERPA requirements, state and federal government requirements, and ESOL programs.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Working Conditions:

The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.

The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.

The work environment is usually well-protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have minimal responsibility for driving.

Supervisory Responsibilities:

Supervision of others is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.

Supervision Received:

Works under the general direction of the Director of Adult Education, while also working closely with the ESOL Department Chair.

Additional Information

Application Instructions:

When applying to this position, you will be required to complete the NeoGov application and attach the following electronic documents.

Cover Letter explaining your interest in the position and describing how you meet the minimum and preferred qualifications and requirements of the position
Current Resume
If applicable: Veterans' Preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Veterans' Preference:

Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application. For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

Documents Required for Veterans' Preference
One of the following:
MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty(DD Form 214 or 215)
-OR-
Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension
-OR-
Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

In addition to one of the above documents, Disabled Veterans must also submit one of the following:
A copy of their Veterans disability preference letter from the Department of Veterans Affairs
-OR-
Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

Terms of Employment:

This is a part-time position that will work primarily in-person, with the potential to work a hybrid schedule based on student demand and staffing needs.
Requires flexible work schedule to meet department needs, which may include evenings and/or weekends.
Employees must maintain Metro Portland, OR or Vancouver, WA residency as a condition of employment.
The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Clackamas.
Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Opportunity Employment:

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view CCC's most recent Annual Security Report (ASR) at Clackamas Community College. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years.

To apply, visit: https://www.schooljobs.com/careers/clackamascc/jobs/4470766/esol-resource-specialist-i-full-time