Job Details

Administrative Assistant II
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Position Number: 5205010
Location: Syracuse, NY
Position Type: Secretary and Administrative Assistants

Administrative Assistant II

Job #: 040843
Location Syracuse, NY
Pay Range: $20.19 per hour
Hours: Standard University business hours:

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
This position will serve as the Administrative Assistant to the Director of Counseling as well as supervise the front facing services of the Barnes Center at the Arch: Counseling office coordinators. This is a 12-month position, which will include assistance with Barnes Counseling's operating budget, ordering supplies, reserving meeting spaces, and other administrative tasks such as processing counseling records, leaves of absences, staff schedules, etc. In addition, this position will also provide direct supervision and support to the Counseling Office Coordinators.

Qualifications:

Associates or Bachelors degree required.
Minimum three years experience providing administrative support, budget management and basic accounting skills.
Experience in records management and office operations.
Knowledge of HIPPA/FERPA and ability to handle sensitive, continental information.
Best in class customer service skills required.
Demonstrated ability to work in a fast-paced environment.
Excellent communication and teamwork skills, including experience in leadership/supervision.

Job Specific Qualifications:

Proficient with current office technologies.
Experience with provision of administrative support required.
Comfortable with mental health concerns and discussing personal mental health matters.
Able to work with confidential information and maintain confidentiality.
Ability to work somewhat autonomously.
Related office budget experience and supervisory experience desired.

Responsibilities:

Assistance with managing the Counseling Centers operating budget, including professional development and supply expenditures.
Attend to administrative duties for the Director of Counseling, including scheduling and space reservations.
Enter billable insurance information, scan billing agreements, create tickets for no-shows, upload documents into clinical charts.
Provide clerical support for the counseling department, including but not limited to, checking faxes and uploading documents, maintaining personnel files for staff, assisting with medical leave of absence and readmission process, managing the on-call schedule, and ordering supplies.
Providing direct supervision of other office coordinators in counseling including managing scheduling, approving time off, providing coverage when understaffed, leading staff meetings, as well as individual meetings with direct reports, to assist them in meeting their performance goals.
Respond to issues that are escalating by staff including student or parent complaints.
Offer orientation and training to new staff.
Work with counseling staff and operations team to ensure workflows related to counseling intake are efficient and updated as needed.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/104416

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.