Job Details

Access Services Specialist
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Position Number: 5104273
Location: Eugene, OR
Position Type: Libraries

Access Services Specialist

Job no: 533453

Work type: Classified Staff

Location: Eugene, OR

Categories: Administrative/Professional, Administrative/Office Support, Library, Diversity, Equity, and Inclusion

Department: Libraries
Classification: Library Technician 3
Appointment Type and Duration: Regular, Ongoing
Salary: $18.12 - $27.31 per hour
FTE: 1.0

Review of Applications Begins

Position closes April 2, 2024

Special Instructions to Applicants

Please submit the following with your online application:

A cover letter in which you indicate your interest in the position and elaborate on any related skills or experience.

A resume that outlines your educational and professional work experience. These details are used to determine if applicants meet the qualifications of this position.

Please Note: We may contact applicants who meet the minimum requirements to request additional information for the next stage of review.

Studies have shown that individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Department Summary

About the UO Libraries:
The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs.

The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy.

The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.

Position Summary

About the Access Services Department:
The Access Services Department is in the historic Knight Library and comprises two units, Resource Sharing and Lending Services. Resource Sharing is the Libraries' hub for interlibrary loan and document delivery services, using a variety of technologies to efficiently process more than 70K requests per year. Lending Services opens and closes the Knight Library every day, maintains the physical collection, oversees room reservations, and manages Knight Library's primary service desks.

SCHEDULE 1:
Fall, Winter, and Spring Academic Terms
Monday: 1:00 pm - 10:00 pm
Tuesday: 1:00 pm - 10:00 pm
Friday: 12:15 pm - 9:15 pm*
Saturday 10:15 am - 7:15 pm*
Sunday: 10:15 am - 7:15 pm
*exception for Week 10 Friday and Saturday: 2:15 pm - 11:15 pm

Intersessions and Summer Academic Terms:
Monday - Friday 10:15 am - 7:15 pm

SCHEDULE 2:
Fall, Winter, and Spring Academic Terms
Wednesday: 1:00 pm - 10:00 pm
Thursday: 1:00 pm - 10:00 pm
Friday: 12:15 pm - 9:15 pm
Saturday: 10:15 am - 7:15 pm
Sunday: 8:15 am - 5:15 pm

Intersessions and Summer Academic Terms:
Monday - Friday 10:15 am - 7:15 pm

Knight Library building hours and employee schedule are subject to change.

Minimum Requirements

Bachelor's degree plus two (2) years of library experience within the last five (5) years; OR,

Four (4) years of library experience within the last five (5) years;

AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, institutional repository; content management systems).

Professional Competencies

Ability to consistently provide professional and user-focused customer service.

Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners.

Ability to manage time appropriately to complete assignments with a high quality of work.

Ability to collaborate effectively with others to balance workloads and meet deadlines.

Ability to think critically and problem-solve.

Ability to adapt to new situations, technologies, and processes.

Ability to work within and foster a diverse work environment.

Preferred Qualifications

Experience using the Ex Libris Alma/Primo integrated library system.

Experience supervising, overseeing, or leading the work of colleagues or volunteers.

Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development.

Experience explaining and enforcing compliance with policies and regulations.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

To apply, visit https://careers.uoregon.edu/en-us/job/533453/access-services-specialist