Job Details

Sr. Enrollment Services Representative

Position Number: 9760076
Location: Kingston, United States
Position Type: Admissions/Enrollment

Sr. Enrollment Services Representative

Posting Number: CS02287
FTE: 1.00
FLSA:
Pay Rate: $49,837 - $54,317
Salary Range:
Pay Grade Level: Grade 316
Union: ESP-URI/NEARI (Educational Support Professionals)
Status: Calendar Year, Full-time, Permanent
Department: Enrollment Svs.
Campus Location: Kingston

Duties and Responsibilities:
GENERAL STATEMENT OF DUTIES:
To provide high level Enrollment Services clerical support; to troubleshoot problems and resolve questions involving the Student Financial Aid, Registrar's, and Bursar's areas; provide information on a wide variety of Enrollment Services questions and subjects, including the maintenance of student financial and employment records; to receive and disburse currency and checks according to established procedure; to perform complex word processing and data entry functions using word processing, database and spreadsheet software. SUPERVISION RECEIVED:
Works under the general supervision of a superior, with some latitude for the exercise of independent judgment; work is monitored, reviewed in process and upon completion for accuracy and adherence to desired objectives.
SUPERVISION EXERCISED:
As required, may supervise the work of a small group of Enrollment Services support staff.
ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:
To research and respond to Enrollment Services requests (both in-person and telephone), concerning, but not limited to, registration and records, student financial assistance and employment, billing and collections.
To collect payments, including checks for confirmation deposits, housing deposits and outside loans and scholarships.
To be responsible for the receiving, receipting and balancing of money and checks with accuracy and speed.
To record Enrollment Services transactions in books of original entry and to post to ledger accounts from receipt, disbursement, expense, and appropriation records according to established account classifications.
To reconcile Enrollment Services' records with those of the University's General Accounting Office and/or Grant and Research Accounting Office in order to assure complete agreement of records of disbursements receipts, outstanding orders, and balances.
To process transcript requests, payroll authorization forms, promissory notes, and verifications of enrollment.
To review financial aid applications for completeness, requesting missing information when necessary.
To respond to verbal, in-person and written requests, and troubleshoot and resolve problems directly related to Enrollment Services.
To disseminate information concerning fee schedules, payment plans, fee waivers, sanctions and refunds, and to assist in the dissemination of Enrollment Services printed materials and correspondence.
To perform complex word processing, database and spreadsheet functions.

Required Qualifications:
REQUIRED QUALIFICATIONS FOR APPOINTMENT:
KNOWLEDGE, SKILLS AND CAPACITIES:
A familiarity with the broad range of principles, practices and techniques associated with enrollment services and computer systems used to support enrollment services; a working knowledge of procedures and practices used in handling and accounting for the receipt and disbursement of monies; a working knowledge of the principles and practices of bookkeeping; ability to perform complex tabulations and arithmetical computations, to accurately count and disburse money, and to perform word processing, database and spreadsheet functions with speed and accuracy*; ability to deal courteously with customers.
EDUCATION AND EXPERIENCE:
EDUCATION: Such as may have been gained through: graduation from a senior high school, including or supplemented by completion of courses in commercial math; and
EXPERIENCE: Such as may have been gained through: employment involving enrollment services practices, including the procedures and practices used in handling and accounting for the receipt and disbursement of monies; customer service; and use of word processing, database and spreadsheet software.
OR: any combination of education and experience that shall be substantially equivalent to the above education and experience.
NOTE: 40 net WPM - 5 minutes

Preferred Qualifications:

Posting Date: 08/12/2026
Closing Date: 08/21/2026

Special Instructions to Applicants:
Full-Time, 35 hrs., Calendar Year

A generous benefits package including a tuition waiver for CCRI, RIC, and URI for the successful candidate, spouse, and dependents (if applicable) based on current education. paid time off, paid state holidays, and a mandatory retirement plan are also available in addition to many other types of benefits.
To learn more about the benefits package, please visit:https://www.exploreemployeebenefits.ri.gov/
The University of Rhode Island is an equal opportunity employer

This search process is subject to applicable bargaining unit agreements and procedures
The successful candidate will be subject to a pre-employment criminal background report paid for by the University.

To apply, visit https://jobs.uri.edu/postings/16937