Job Details

Lead Administrator - User Experience and Assessment

Position Number: 9726317
Location: Lubbock, United States
Position Type: Assessment, Accreditation, and Compliance

Lead Administrator - User Experience and Assessment
Lubbock
45539BR
Library

Position Description
Performs managerial work providing direction and guidance in setting and achieving goals and objectives; developing policies; reviewing guidelines, procedures, rules, and regulations; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities; and establishing and monitoring budgets. May plan, assign and supervise the work of others. Works under limited supervision with latitude for the use of initiative and independent judgment.

About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College
Texas Tech University Libraries serve as a vital partner with students and faculty in their learning endeavors. The University Libraries' system comprises: (1) University Library, (2) Southwest Collection/Special Collections Library,(3) Architecture Library, and (4) Peters Family Legacy Library within the Student Enrichment Center. The University Library is a patent and trademark depository and is one of two regional depositories for U.S. government documents in Texas. The central focus of the Texas Tech University Libraries is to make available 3.72 million physical volumes, electronic resources, special collections and archives, and to offer services to students and faculty that enable academic and research success.

Major/Essential Functions

Work with the User Experience and Assessment Librarian to conduct user experience research. Duties may include but are not limited to research design, participant recruitment, data collection, and reporting in alignment with institutional guidelines. Assist the Web Librarian with accessibility audits in SilkTide, remediation of accessibility issues, and other tasks as needed.
Manage projects related to improving user experiences with library services, spaces, and resources. Duties may include but are not limited to project planning, reporting, creating documentation, and handoff. Document UX unit standards and processes.
Analyze data to answer stakeholder questions, identifying findings that inform the development of user-friendly websites and services.
Advocate for improved user experience and, where appropriate, accessibility to comply with current ADA requirements.
Serve on library teams and committees as a subject expert on user experience and as an advocate for library users. Consult with teams as needed.
Pursue professional development to inform enhancements to library services, spaces, and resources. Educate employees and students about user experience and best practices.

Required Qualifications
Bachelor's degree in area of expertise or closely related area required. Five (5) years of experience in planning, developing, or implementing programs or research grants. Additional education may substitute for required experience on a year-for-year basis.

Preferred Qualifications

Master's degree or higher in a related discipline.
Experience producing clear deliverables with actionable recommendations.
Quick learner who can adapt to a highly interactive environment.
Someone skilled at interviewing and observing people, and putting them at ease.
Strong organizational, project management, and planning skills.
Project coordination experience.
Experience with statistics collection and analysis and an understanding of tools and technologies relevant to evaluation, measurement, and assessment.
Experience using qualitative research methods.
Knowledge of website design, and usability best practices and standards, and ADA compliance.
Creative thinker with strong personal interaction and facilitation skills.
Previous supervisory experience.
Proven ability and desire to work effectively as a member of a team.

Pay Range
$53,900 - $70,100.00 - $86,200

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.