Job Details

University of North Carolina at Pembroke

Human Resources Consultant - 360

Position Number: 9713459
Location: Pembroke, United States
Position Type: Human Resources

Human Resources Consultant - 360

Division: Chancellor's Office
Department: Office of Human Resources
Working Title: Human Resources Consultant - 360
Vacancy Type: Exempt Professional Staff (EPS)

Min T/E Requirements:
Bachelor's degree and two years of progressively responsible professional human resources experience; or an equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

FTE: 1.0
Salary Range:
Hiring Range: Commensurate Upon Education and Experience
Position #: 360
FLSA Status: Exempt
Months per Year: 12
Work Schedule:
Work Schedule Type:

Primary Purpose of Organization Unit:
The position is part of the University's Office of Human Resources, within the Chancellor's Division. The department provides a wide range of customer-focused HR services, including:

Recruitment and employment for all university positions, including EHRA faculty, non-faculty, SHRA, Exempt Professional Staff (EPS), temporary and student employees
EEO compliance, classification and salary administration
Performance management, professional development, and training
Records management, policy and procedural administration
Employee relations, HR information systems & data reporting

These services comply with guidelines from the University of North Carolina system's UNC Policy Manual The Code, the N.C. Office of State Human Resources, and federal and state laws. The department supports nearly 900 benefits-eligible staff, and approximately 300 temporary employees and students.

Primary Purpose of Position:
The primary purpose of the Human Resources Consultant is to support the department of Facilities Management (Operations, Maintenance, Planning, Construction and Design), by providing overall leadership and management for all human resources/personnel matters. This position is responsible for maintaining confidentiality of all information, understanding and communicating policies, procedures, and guidelines, and recommending solutions as an extension of the Office of Human Resources.

Job Description:
Founded in 1887 as a school for the education of American Indians, The University of North Carolina Pembroke (UNCP) now serves a robust student body. UNCP exists to promote excellence in teaching and learning, in bachelor's, master's and professional doctoral degrees, in an environment of free inquiry, interdisciplinary collaboration and rigorous intellectual standards. As a constituent institution of the 17-campus University of North Carolina System, UNCP is known for small classes, close interaction with faculty, and community involvement. UNCP is a campus where faculty and staff meet every individual student where they are with the tools needed to succeed. A student-faculty ratio of 14:1 and an average class size of 17 create a context for personalized teaching, learning and research.

Nestled in the heart of picturesque landscapes, Pembroke stands as a testament to the harmonious blend of history, culture, and nature. Our town offers an array of activities and experiences waiting to be explored. From our historic landmarks, lush parks, and bustling local markets to our tight-knit community events, there's something for everyone here.
UNCP is consistently one of the safest campuses in the University of North Carolina System. The university is proud to serve its entire community including nontraditional, first-generation and military-affiliated students. At the University of North Carolina Pembroke, we are dedicated to fostering excellence in education and research.

Employees (benefits eligible) of UNCP receive a comprehensive benefits package along with various programs, resources, policies, and practices aimed at supporting a healthy work/life balance. Our offerings are designed to provide a range of choices to meet both the employee and their family's needs. Permanent, full-time employees (benefits eligible) qualify for dental, vision, and health insurance plans. Eligibility for health insurance benefits begins on the first of the month following the date of hire. Retirement plan contributions start on the eligibility date after the employee election and include employer contributions to either a defined contribution or defined benefit plan. Additionally, optional disability plans, supplemental retirement plans, and pre-tax flexible spending accounts are available.

Benefits eligible employees are also eligible to participate in the university's tuition waiver program, which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCP or any institution within The University of North Carolina system.

Permanent, full-time employees (benefits eligible) enjoy 12 paid holidays and, if eligible, receive 24 hours of paid community service leave, as well as accruals for vacation, personal leave, and sick leave as applicable. Family medical leave (FMLA) and paid parental leave is available after 12 months of continuous service.

The office of Human Resources, takes pride in serving our faculty and staff to promote pathways that help our students and employees find success. We are looking for a passionate and highly qualified individual to join us!
Job Duties and Responsibilities:
The Human Resources (HR) Consultant serves as a strategic human resources partner primarily supporting the Facilities Management department (Operations, Maintenance, Planning, Construction and Design) providing expert-level guidance and operational support across a broad range of HR functions. This position's primary responsibility is to manage training and professional development initiatives, full-cycle recruitment, performance management, and disciplinary processes. The HR Consultant works closely with leaders, supervisors, staff professionals, and the Office of Human Resources (OHR) to advance university and strategic initiatives and uphold the university's commitment to effective people management. This position will serve as an extension of the Office of Human Resources with a primary location in the Facilities Management department and is responsible for maintaining strict confidentiality of all information, communicating policies, procedures, and guidelines, and collaborating directly on all personnel matters with OHR leadership.
Key responsibilities include:

Workforce Relations Management - 30%

Serve as the primary on-site HR point of contact for Facilities Management leadership and staff, functioning as an embedded extension of the Office of Human Resources while maintaining alignment with university, State, and UNC System policies, priorities, and leadership direction
Manage employee relations, including coaching supervisors, facilitating disciplinary processes, and resolving personnel matters in accordance with OSHR, UNC System The Code, and university policy and procedures
Serve as a subject matter expert on human resources policies and procedures - interpreting, communicating, and implementing both internal university policies and applicable state and federal regulations
Ensure departmental compliance with all personnel-related policies, procedures, and legal requirements; identify and proactively address compliance gaps
Process all SHRA and EHRA personnel actions following initiation by the supervisor
Develop and maintain position descriptions and vacancy notices; route personnel actions initiated by the supervisor through appropriate approval channels
Coordinate all employment and separation processes for employees across all classifications, ensuring accuracy, timeliness, and compliance at each stage, in consultation with the Director of Workforce Development and Employee Relations

Training and Development - 25%

Lead the design, development, and delivery of customized training programs addressing performance management, disciplinary processes, human resources policy compliance, and professional development for supervisors and staff
Assess departmental training needs through data analysis, employee feedback, and consultation with department leaders; develop targeted learning solutions that address identified gaps
Assign specialized training to Facilities Management staff using the university Learning Management System, track participant progress, and provide data analytics and completion reports to department leadership
Develop training materials, Standard Operating Procedures, job aids, and reference guides that support ongoing learning and reinforce key human resources concepts in accessible, practical formats
Evaluate the effectiveness of training programs through participant feedback, performance outcomes, and other metrics; continuously improve content and delivery based on results
Partner with Facilities Management leadership to develop and maintain a comprehensive annual training calendar aligned with institutional priorities and compliance requirements
Maintain knowledge of trends as it related to human resources employment law, best practices, and workforce development; integrate updated knowledge into training content and departmental guidance
Actively participate in internal and external professional development opportunities to maintain and expand expertise

Recruitment and Talent Acquisition - 25%

Manage all aspects of full-cycle recruitment for assigned departments across all employee classifications - including EHRA, SHRA, temporary, student, and biweekly positions
Partner with hiring managers to develop accurate job descriptions that reflect position requirements, attract qualified candidates, and align with university classification standards
Work closely with the Classification and Compensation team to finalize and post new and revised positions
Submit and route vacancy notices through the internal talent acquisition system, ensuring all required documentation flows through proper approval channels - including budget office and vice chancellor review - and tracking each posting through completion
Screen and evaluate candidates using legally compliant selection practices; schedule interviews and actively participate in the selection process
Provide hiring managers with interview best practices, structured interview questions, and evaluation criteria to support fair and effective selection decisions
Ensure a professional and positive candidate application and interview experience
Support all hiring actions accurately and efficiently, ensuring proper documentation, background check coordination, and onboarding preparation for selected candidates
Ensure all recruitment activities comply with applicable federal and state employment laws, EEO requirements, and university policies

Employee Recognition - 10%

Design, implement, and manage a variety of employee recognition programs that celebrate achievement, promote morale, and reinforce a culture of appreciation and belonging
Collaborate with department leaders and the Office of Human Resources staff to identify recognition opportunities and ensure programs are equitable, meaningful, and aligned with institutional values
Evaluate the effectiveness of recognition initiatives regularly and recommend enhancements to keep programs fresh, relevant, and impactful
Coordinate recognition events, communications, and award presentations in collaboration with the Facilities Management team

File, Record, and Report Management - 10%

Maintain the confidentiality and integrity of departmental personnel files in compliance with applicable privacy laws and university policy
Coordinate the timely and accurate transfer of personnel information to the Office of Human Resources for inclusion in official employee records
Oversee the maintenance of EHRA, SHRA, temporary, student, and biweekly employee files, ensuring completeness and accuracy
Compile and prepare personnel data reports to support departmental financial forecasting, budget planning and workforce analysis

This position is Mandatory Personnel: Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

Management Preference:

Substantial human resources knowledge and experience working in a large, complex organization
Working knowledge of all aspects of human resources processes and procedures, including recruitment, classification, compensation, policy administration, organizational development, organizational culture, and HR information systems
Highly skilled and experienced using online employment systems, Adobe, Banner HR, and the array of Office 365 products
Excellent written and verbal communication skills
Excellent organizational and problem-solving skills
Ability to work independently and in collaboration with team members
2-5 years of human resources experience at a university or State of North Carolina agency

Lic or Certifications Required by Statute or Regulation:

Job Opening Date: 07/20/2026
Job Closing Date:
Open Until Filled: Yes
Posting Category: Professional
Posting Number: EPA01155

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

To apply, visit https://jobs.uncp.edu/postings/13530