Job Details
Student Experience & Engagement Coordinator

Student Experience & Engagement Coordinator
Job Summary
The Student Experience & Engagement Coordinator, is primarily responsible for developing, implementing, and assessing International Student Orientation and other programmatic needs, which primarily serve F1/J1 students and J1 Scholars. The Coordinator will lead orientation and other programmatic needs to achieve the strategic plan and goals for the International Student and Scholar Services Office. The Coordinator will work collaboratively with ISSS staff, Admissions, Union administration, Student Housing, Utah Global, Utah Asia Campus, ASUU, and other university partners in relation to orientation. This position will also lead social media outreach in coordination with ISSS outreach and marketing teams. In addition to program and event planning, this position will have a strong focus, and time involved, in database processing and maintaining the US government's SEVIS database of international student and scholar records for compliance purposes.
Responsibilities
Plan & execute all aspects of in-person orientation and lead weekly orientation meetings and assign tasks and responsibilities as needed. Schedule upcoming dates and times for summer, fall, and spring orientation in coordination with the Associate Director for Student Experience & Engagement. Recruit, supervise, mentor, and train students in the Ambassador Program to perform their roles and responsibilities for orientation and other student engagement needs. Serve as staff advisor and mentor for the student group within ASUU, International Student Association. Including assisting with filling student officer positions, mentoring and attending other ISA events throughout the semester. Lead the planning and coordination of the annual International Night event held during International Education Week (IEW), and serve as a member of the IEW Committee. Manage location, room reservations and vendors for orientation, and other programmatic needs within ISSS. Maintain ISSS website, Nelnet and Homebase for orientation and programming. Manage and send orientation communications to new students via Sunapsis, and oversee orientation modules in coordination with the Sunapsis Database Administrator and orientation team. Manage orientation and event expenses, including purchasing and billing, to ensure alignment with program goals and event planning in coordination with the ISSS Associate Director for Student Experience & Engagement and Administration Manager. Coordinate orientation and tracking with Utah Global and UAC, including leading a welcome for students transitioning to ISSS. Responsible for social media content and marketing office-wide on social media platforms such as Instagram, Facebook, YouTube, and any future platforms. Perform any other programmatic need for international students and scholars, which may include on and off campus activities, which may require time spent outside of normal office hours. Includes both indoor and outdoor activities, and/or events. Plan and execute events, including on- and off-campus events that may occur outside regular office hours May serve as a Designated School Official (DSO). Cross train as needed in other positions, and other duties as assigned.
DISCLAIMER
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience
Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
1. Excellent listening, verbal and written communication skills2. Outstanding interpersonal and intercultural skills3. Analytical and critical thinking skills4. Ability to work independently, and analyze and prioritize decision making related to programs5. Committed to teamwork and collaboration6. Strong operation and organizational skills7. Knowledge of F1 and J1 immigration rules8. Knowledge of Sunapsis9. Ability to plan, implement, and evaluate programs and services for multiple populations10. Past experience working with and mentoring students
Special Instructions
Requisition Number: PRN44691B
Full Time or Part Time? Full Time
Work Schedule Summary: Regular business hours, Monday through Friday 8am-5pm. Occasional nights and weekends may be required for student events.
Department: 02074 - Intl Student and Scholar Srvcs
Location: Campus
Pay Rate Range: 46000 to 50000
Close Date: 7/6/2026
Open Until Filled:
To apply, visit https://utah.peopleadmin.com/postings/199821
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