Job Details

Senior Specialist - Leadership Development Center

Position Number: 7002348
Location: Lubbock, TX
Position Type: Residence Life and Housing

Senior Specialist - Leadership Development Center
Lubbock
44108BR
University Student Housing

Position Description
Performs specialized, complex work to assist in the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines with performance based on overall results obtained.

About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College

Major/Essential Functions
Indirect Supervision (15%)

Provide accountability of Residence Life Office student assistants, Residence Life professional staff and student leaders for administrative tasks including office supply orders, budget paperwork, training certificate compliance, etc.
Document and communicate effectively with direct supervisors regarding any concerns

Administration (45%)

Prepare, distribute and record minutes for assigned meetings
Process and ensure accuracy/compliance of budget paperwork, travel paperwork, and additional administrative responsibilities in assigned areas
Process hiring paperwork, onboarding procedures and maintain up-to-date rosters of staff and student leaders
Ensure key inventory is up-to-date and coordinate key distribution and return for Residence Life staff
Serve as administrative support for all Residence Life hiring and employment processes including recruitment, payroll status updates, etc.
Conduct associated reference checks, drug tests, background checks and grade checks for assigned staff or student leaders
Support, provide guidance for, and implement departmental customer service model
Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations

Communication (20%)

Provide internal and external customer service via the phone, e-mail and in-person
Be knowledgeable of campus resources and refer students, faculty and staff as appropriate
Communicate necessary information to internal and external stakeholders as needed
Ensure accurate reporting and provide follow-up as necessary with student and parent concerns

Departmental and Campus Support (20%)

Support departmental initiatives within Residence Life including but not limited to in-hall, leadership and academic development and student support and staff operations
Coordinate assigned reports including but not limited to monthly reports, time tracking, etc.
Manage solicitation requests as assigned
Provide administrative support to departmental initiatives as requested
Develop and maintain relationships with all areas of University Student Housing including Housing Services, Administration and Business Services and Residence Life

Required Qualifications
High school plus five years experience. Additional education may substitute for experience on a year for year basis.

This position requires eligibility to drive TTU vehicles, including a valid U.S. driver license and two years of driving experience.

Preferred Qualifications

Previous experience working in administrative office role
Experience within Residence Life or other are of Higher Education
Direct customer service experience

Pay Range
$16.39 - $21.30 - $26.25

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.