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Technician II

Position Number: 6962763
Location: Lubbock, TX
Position Type: Other Administrative Positions

Technician II
Lubbock
43797BR
MailTech

Position Description
Under general supervision performs skilled mechanical or analytical duties on various projects. May supervise subordinate employees.

About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College

Major/Essential Functions
Mail Preparation, Processing, and Delivery

Prepare departmental and U.S. mail for distribution, including sorting, labeling, and packaging. Accept, process, and deliver accountable mail and packages throughout the university. Pick up and deliver mail to and from designated campus locations according to established routes and schedules. Maintain accuracy, timeliness, and security in all mail-handling activities.
Postal Holidays: MailTech employees are required to sign up and pick up mail from the GMF (General Mail Facility) on days when the post office is closed but Texas Tech University remains open. Winter Break: MailTech employees are required to sign up to work at least two mornings (for a minimum of two hours each) or at the discretion of the department, during the Winter break to receive and sort incoming USPS mail.
Other duties as assigned.

Equipment Operation and Cross-Training

Operate mailroom equipment, including postage meters, tracking systems, and overnight shipping systems. Cross-train in all areas of MailTech operations, including carrier routes, equipment use, and mail preparation procedures. Troubleshoot minor equipment issues and report maintenance needs promptly.

Customer Service and Communication

Provide courteous and efficient customer service in person, over the phone, and through written correspondence. Respond promptly to inquiries and resolve mail-related issues or concerns. Communicate effectively with customers, coworkers, and supervisors to ensure smooth daily operations.

Administrative Support and Documentation

Complete and maintain required paperwork, including daily mileage logs, time sheets, and other operational records. Ensure accurate documentation and timely submission of reports required by departmental procedures.

Teamwork and Quality Assurance

Meet daily deadlines and productivity goals to ensure both high quality and quantity of work. Assist team members in other mail service areas as needed or when time permits. Support a collaborative, efficient, and customer-focused work environment.

Required Qualifications
High school or equivalent and three years work experience. Additional job related education may substitute for required experience on a year for year basis.

This position requires eligibility to drive TTU vehicles, including a valid U.S. driver license and two years of driving experience.

Preferred Qualifications

Some knowledge of postal regulations and various mailing procedures.
Experience in customer service on the phone or face to face.

Pay Range
$15.14 - $19.71 - $24.23

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.