Job Details

University of North Carolina at Pembroke

Administrative Support Associate - 391

Position Number: 6721812
Location: Pembroke, NC
Position Type: Secretary and Administrative Assistants

Administrative Support Associate - 391

Division: Academic Affairs
Department: English, Theatre & Languages (Office)
Working Title: Administrative Support Associate
Vacancy Type: Probationary Permanent Full Time

Min T/E Requirements:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

FTE: 1
Salary Range:
Hiring Range: $38,890 - $41,932
Position #: 391
FLSA Status: Non-Exempt
Months per Year: 12
Work Schedule: 7:30 a.m. - 4:30 p.m.
Work Schedule Type: Monday - Friday

Primary Purpose of Organization Unit:
English, Theatre, and World Languages is the largest academic department on UNCP's campus. Department members are engaged in teaching, advising, and coordinating student internships, in addition to pursuing scholarly research, professional publication, and professional service activities.

Primary Purpose of Position:
The Administrative Support Associate (ASA) for the Department of English, Theatre, and World Languages assists the department chair and other departmental members by managing daily office operations. Basic duties include, but are not limited to, the following: communicating effectively with faculty, staff, students, and the public by telephone, email, and in person; receiving and distributing incoming mail; assisting faculty, staff, and students with questions and/or problems; monitoring supplies, equipment, and service contracts; ordering office supplies; creating and processing requisitions; maintaining records of expenditures and monitoring accounts and balances for budget categories; processing budget documents and managing departmental P-card; entering course schedules and completing student overrides; working with campus resources to provide support for faculty for classroom and office technology; preparing service contracts, additional employment agreements, student assignment agreements, etc.; and coordinating paperwork for new employees (including I-9 verification). The ASA should maintain and foster an efficient and professional workplace environment.

The successful candidate should have at least three years of experience as an Administrative Assistant, should have excellent communication skills, written as well as verbal. The position requires the ability to work under pressure. Incumbent should have knowledge of budget procedures and be able to control inventory within the Department. Incumbent must be able to work with people who have very different kinds of personalities.

General knowledge of office practices, techniques, and technology sufficient to perform at this level of work; ability to practice effective communication techniques, both orally and in writing; ability to establish and maintain effective working relationships with staff and other members of the organization; ability to interpret the policies, procedures, rules, and regulations pertaining to the program.

Operations of office equipment including fax, multi-line phone and knowledge of videoconferencing/ teleconferencing equipment to provide video and audio streaming teleconferences; typing; knowledge of UNC Banner system: Banner Budget, Banner Student, Banner Requisition / Navigation and BraveCart system; Travel Policies and Procedures; FERPA; I-9/E-Verification; operate an extensive array of office equipment including personal computer (required software packages include Microsoft Office (Word, Excel, PowerPoint, Publisher), Page-maker, internet browsers for research, ability to create brochures and posters for publication.

Job Description:
Administrative Support AssociateDepartment of English, Theatre, and World LanguagesThe Administrative Support Associate (ASA) for the Department of English, Theatre, and World Languages assists the department chair and other departmental members by managing daily office operations. Basic duties include, but are not limited to, the following: communicating effectively with faculty, staff, students, and the public by telephone, email, and in person; receiving and distributing incoming mail; assisting faculty, staff, and students with questions and/or problems; monitoring supplies, equipment, and service contracts; ordering office supplies; creating and processing requisitions; maintaining records of expenditures and monitoring accounts and balances for budget categories; processing budget documents and managing departmental P-card; entering course schedules and completing student overrides; working with campus resources to provide support for faculty for classroom and office technology; preparing service contracts, additional employment agreements, student assignment agreements, etc.; and coordinating paperwork for new employees (including I-9 verification). The ASA should maintain and foster an efficient and professional workplace environment.Essential Qualities: The successful applicant will

possess a positive attitude and professional demeanor.

display evidence of strong written and verbal communication skills, organizational skills, and analytical skills.

demonstrate the ability to manage multiple tasks and meet deadlines.

work appropriately with confidential documents.

prove reliable and consistent in terms of schedule worked and products produced.

show interest in the life of the department and make evident the ability to work independently to foster departmental growth.Additional Duties:

assist with travel requests and reimbursement requests for faculty members and for departmental job candidates

maintain lists of departmental equipment and keys

maintain office equipment including copy machine and departmental color printer

ensure that classrooms contain proper components and equipment

maintain various files including those for syllabi, class schedules, personnel, absentee forms, and facilities usage

facilitate transition for new faculty (telephone, computer, basic supplies) and supervise faculty moves to other offices

report building problems to Physical Plant

lock and unlock classrooms as appropriate Education and Experience: The successful applicant will, at minimum, have a high school diploma and demonstrated competencies gained through three years of office assistant experience or an equivalent combination of education and experience.

Management Preference:
The successful applicant will, at minimum, have a high school diploma and demonstrated competencies gained through three years of office assistant experience or an equivalent combination of education and experience.

Lic or Certifications Required by Statute or Regulation: None

Job Opening Date: 11/12/2025
Job Closing Date: 11/26/2025
Open Until Filled:
Posting Category: Administrative Support
Posting Number: SPA00709

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

To apply, visit https://jobs.uncp.edu/postings/12801