Job Details

Community Care Event Observer (Temporary Non-Exempt)

Community Care Event Observer (Temporary Non-Exempt)
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
Posted Job Title
Community Care Event Observer (Temporary Non-Exempt)
Job Profile Title
Temporary Employee - Non-Exempt
Job Description Summary
The Event Observer (EO) team is comprised of part-time, temporary staff within University Life. Event Observers play an important role in efforts to manage risk, reduce harm, and foster a sense of belonging among all members of our community. This is primarily done through on-the-ground support of student social events, which includes communicating with event hosts, helping to ensure guests' safety, troubleshooting any issues, and documenting observations or concerns. EOs address and shut down social events that are escalating in risk and/or events that were not registered with University Life. EOs work closely with Penn Police while on shift and may collaborate with other offices, such as the Office of Fraternity & Sorority Life and the Center for Community Standards & Accountability, to provide more details following an event.
EO shifts are typically from 9:30 p.m. - 2:00 a.m. and may be scheduled on Thursday, Friday, and/or Saturday nights as well as other times when events are planned (e.g., during the day on Saturday). Shifts begin during the week of New Student Orientation and end around Commencement. EOs work in pairs and are required to complete training before attending their first shift.
This is a temporary, non-exempt, nine-month term position.
Job Description
- Duties while on shift:
- Visit registered social events within your assigned zone to ensure events are running smoothly, adhering to relevant laws and policies, and guests/community members are safe
- Assist event hosts (students) with troubleshooting any issues, as needed
- Be aware of any unregistered event activity and/or behavior that poses a risk to our community and be prepared to intervene in accordance with EO training
- Shut down and report unregistered events, as needed
- Communicate to Penn Police and/or designated staff any major concerns, issues, or problems at an event(s) or while roaming your assigned zone
- Qualifications:
- H.S. Diploma or GED required; Bachelor's degree preferred
- Previous experience in a similar role preferred
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Student Services
Pay Range
$7.25 - $35.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
- Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare.
- Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Please note that benefit eligibility is determined/based on ACA guidelines.
Equal Employment Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3935-Walnut-Street/Community-Care-Event-Observer--Temporary-Non-Exempt-_JR00109371
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