Job Details

Student Support Services Officer

Position Number: 6376991
Location: San Diego, CA
Position Type: Student Affairs and Services

Student Support Services Officer

San Diego Community College District

Closing Date: 7/28/2025

Position Number: 00120626

Location: San Diego City College

Position Type: Academic

The Position:
Posting Details (Default Section)

Closing Date: 07/28/2025 Open Until Filled No Classification Title Student Support Services Officer Working Title Intercultural Center Coordinator (Restricted) Recruitment Limits This is a restricted position funded by a cooperative agreement with the California Community College Chancellor's Office categorical funding specific for LGBTQ+ efforts. The position could continue, based upon renewal of funding annually by the California Community College Chancellor's Office. Location San Diego City College Pay Information Range 4 ($7,016.86 - $11,429.72) per month based on the current Supervisory & Professional Administrators' Association. New employees will begin on step A $7,016.86. Promoted or transferred employees will be placed as specified in the CBA. The District offers a comprehensive fringe benefit package including employer paid: medical, dental and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the SPAA - Supervisory & Professional Administrators Association Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements and Handbooks, and more information about terms and conditions of employment to include salary and benefits. Position Equivalent FTE: 1.0 FTE Job Duration 12 Months Position Number: 00120626 FLSA Status Exempt (does not accrue overtime) Bargaining Unit Supervisory Range 4 Position Type Academic Department Student Affairs The Position Applications are being accepted for the Intercultural Center Coordinator at San Diego City College. The hours are traditionally 8:00 a.m. to 5:00 p.m., Monday through Friday. Selected candidate must be willing to adjust work days/hours based on the department's needs. Please note that an employee may be transferred to any site at the option of the Chancellor. Major Responsibilities

Serve as lead coordinator for equity-minded practices with a strengths-based approach focused on supporting students' multiple identities and roles, primarily connected with the Intercultural Center, which houses the First-Gen Hub, Pride Hub, and the Womxn's Hub.
Collaborate with key Campus and District faculty, classified professionals, and administrators to develop and implement intentional student success efforts, awareness, and best practices to support historically underserved students who may identify as first-generation, LGBTQ+, low-income, undocumented, or womxn.
Develop and coordinate intentional programs and events that uplift, validate, and celebrate the student experiences.
Organize, coordinate, schedule, and participate in orientations, workshops, and presentations for students, faculty, and classified professionals regarding the Intercultural Center.
Build and sustain effective working relationships with Campus, District, and community partners to proactively support students' needs related to outreach, enrollment, retention, and completion.
Serve as a liaison and resource for Campus, District, Regional, and State communities on student success eorts and funding for the Intercultural Center.
Provide technical assistance to students to better navigate higher education through the lens of their identities and roles primarily connected with the Intercultural Center, and connect them to follow-up services.
Oversee all communication channels and platforms to better serve students and the general Campus and District communities.
Prepare physical and digital promotional materials to be shared with students, Campus, District, and larger communities during information sessions and workshops to explain services and aliated resources at the Intercultural Center.
Actively participate in student outreach and recruitment eorts to promote services and resources at the Intercultural Center.
Interpret and disseminate College, District, and State policies, procedures, regulations, guidelines, and requirements regarding the higher education system and its impact on the student populations primarily connected to the Intercultural Center.
Oversee the maintenance and daily operations of the Intercultural Center.
Recruit, hire, train, and provide work direction to personnel supporting the Intercultural Center.
Develop tracking systems and collect student and services data through multiple touch points as well as analyze collected data to prepare reports and present them on an ongoing basis.
Identify and support the writing and submission of funding opportunities that support students connected to the Intercultural Center.
Monitor categorical and restricted budgets connected to the Intercultural Center.
Perform other related duties as assigned.

Qualifications Any combination of training and experience equivalent to: Master's Degree in Education, Counseling, Public Administration, Business, or related field and three years of administrative experience in an educational organization or social program that services a similar population or program. The following are also required for this academic/educational administrator assignment:

1) One (1) year of formal training, internship, or leadership experience reasonably related to the administrator's assignment, AND
2) Demonstrated cultural competency, sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff.
OR
1) Two (2) years of recent management experience in an institution of higher education, AND
2) Demonstrated cultural competency, sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff. Desired Qualifications

Background in coordinating student retention and success eorts from a strengths-based approach focused on supporting students' multiple identities and roles, primarily connected with the Intercultural Center, which houses the First-Gen Hub, Pride Hub, and the Womxn's Hub.
Understanding of supporting students lived experiences by emphasizing the intersection of social identities to validate their multiple identities and roles.
Experience in recruiting, hiring, training, and providing work direction to part-time and full-time personnel.
Ability to monitor multiple budget sources.
Understanding of equity-minded and culturally responsive student success practices.
Ability to assess, prioritize, and perform position responsibilities independently using problem-solving and personal initiative.
Ability to perform highly accurate, detailed work, and maintain organization while working under pressure to meet multiple deadlines as well as Campus and District demands.
Ability to critically think through complex systems and provide innovation and input into established and new processes.
Ability to establish and maintain confidential, respectful, and eective working relationships with people from diverse communities.
Excellent oral and written communication skills.
Ability to interpret, follow, and explain Campus, District, and State policies and procedures.
Ability to work confidently with discretion and independently with little direction.
Ability to gather data, prepare reports, and correspondence.

Equivalency If you do not possess the exact degrees, or higher, listed above or if you anticipate receiving the required degree prior to the start of teaching classes, please complete a Request for Equivalency Form and attach it during the application process. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application. Licenses/Certificates/Credentials: Commitment to Diversity: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click here for the EEO / Diversity / Nondiscrimination - Policies and Procedures Working Conditions Favorable, usually involves an office, and be able to transition from one office space toanother within the College and across the District. Special Instructions to Applicants: To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

Complete online application;
Letter of Interest;
Resume; AND,
Three (3) professional references listed within the online application.
Unocial Transcripts (optional).
Foreign Degree Evaluation (if applicable).

Tentative Timeline (Subject to Amendments) In-person first-round interview tentatively scheduled for middle/late AugustIn-person second-round interview tentatively scheduled for late August/early September Conditions of Employment: SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:

Submit "official" college transcripts as stated on application (even if a degree is not a requirement for this position);
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment);
Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND,
Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information Additional Information: Please note that an employee may be transferred to any site at the option of the Chancellor.

EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time academic employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the State Teachers' Retirement System (STRS) upon appointment. Posting Number AC01129 Indicate budget number(s)

Major Responsibilities:

Serve as lead coordinator for equity-minded practices with a strengths-based approach focused on supporting students' multiple identities and roles, primarily connected with the Intercultural Center, which houses the First-Gen Hub, Pride Hub, and the Womxn's Hub.
Collaborate with key Campus and District faculty, classified professionals, and administrators to develop and implement intentional student success efforts, awareness, and best practices to support historically underserved students who may identify as first-generation, LGBTQ+, low-income, undocumented, or womxn.
Develop and coordinate intentional programs and events that uplift, validate, and celebrate the student experiences.
Organize, coordinate, schedule, and participate in orientations, workshops, and presentations for students, faculty, and classified professionals regarding the Intercultural Center.
Build and sustain effective working relationships with Campus, District, and community partners to proactively support students' needs related to outreach, enrollment, retention, and completion.
Serve as a liaison and resource for Campus, District, Regional, and State communities on student success eorts and funding for the Intercultural Center.
Provide technical assistance to students to better navigate higher education through the lens of their identities and roles primarily connected with the Intercultural Center, and connect them to follow-up services.
Oversee all communication channels and platforms to better serve students and the general Campus and District communities.
Prepare physical and digital promotional materials to be shared with students, Campus, District, and larger communities during information sessions and workshops to explain services and aliated resources at the Intercultural Center.
Actively participate in student outreach and recruitment eorts to promote services and resources at the Intercultural Center.
Interpret and disseminate College, District, and State policies, procedures, regulations, guidelines, and requirements regarding the higher education system and its impact on the student populations primarily connected to the Intercultural Center.
Oversee the maintenance and daily operations of the Intercultural Center.
Recruit, hire, train, and provide work direction to personnel supporting the Intercultural Center.
Develop tracking systems and collect student and services data through multiple touch points as well as analyze collected data to prepare reports and present them on an ongoing basis.
Identify and support the writing and submission of funding opportunities that support students connected to the Intercultural Center.
Monitor categorical and restricted budgets connected to the Intercultural Center.
Perform other related duties as assigned.

Qualifications:
Any combination of training and experience equivalent to: Master's Degree in Education, Counseling, Public Administration, Business, or related field and three years of administrative experience in an educational organization or social program that services a similar population or program. The following are also required for this academic/educational administrator assignment:

1) One (1) year of formal training, internship, or leadership experience reasonably related to the administrator's assignment, AND
2) Demonstrated cultural competency, sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff.
OR
1) Two (2) years of recent management experience in an institution of higher education, AND
2) Demonstrated cultural competency, sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff.

Desired Qualifications:

Background in coordinating student retention and success eorts from a strengths-based approach focused on supporting students' multiple identities and roles, primarily connected with the Intercultural Center, which houses the First-Gen Hub, Pride Hub, and the Womxn's Hub.
Understanding of supporting students lived experiences by emphasizing the intersection of social identities to validate their multiple identities and roles.
Experience in recruiting, hiring, training, and providing work direction to part-time and full-time personnel.
Ability to monitor multiple budget sources.
Understanding of equity-minded and culturally responsive student success practices.
Ability to assess, prioritize, and perform position responsibilities independently using problem-solving and personal initiative.
Ability to perform highly accurate, detailed work, and maintain organization while working under pressure to meet multiple deadlines as well as Campus and District demands.
Ability to critically think through complex systems and provide innovation and input into established and new processes.
Ability to establish and maintain confidential, respectful, and eective working relationships with people from diverse communities.
Excellent oral and written communication skills.
Ability to interpret, follow, and explain Campus, District, and State policies and procedures.
Ability to work confidently with discretion and independently with little direction.
Ability to gather data, prepare reports, and correspondence.

Licenses:

Pay Information:
Range 4 ($7,016.86 - $11,429.72) per month based on the current Supervisory & Professional Administrators' Association. New employees will begin on step A $7,016.86. Promoted or transferred employees will be placed as specified in the CBA. The District offers a comprehensive fringe benefit package including employer paid: medical, dental and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the SPAA - Supervisory & Professional Administrators Association Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements and Handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit: https://www.sdccdjobs.com

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.