Job Details
Senior Business Assistant

Senior Business Assistant
Lubbock
45378BR
University Career Center
Position Description
Performs responsible and complex duties associated with a specialized function of a section of clerical employees. Duties may be generally described as planning, assigning, coordinating, directing, scheduling, evaluating, verifying, training, and processing of information. Thorough knowledge of policies, procedures, and methods for the area of responsibility is required. Initiative and independent judgments are frequently exercised in formulating procedures or methods, and in program coordination. Work is performed under general supervision within University policies and procedures. Job performance is based on overall operational effectiveness.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
About the Department and/or College
University Career Center, our mission is to promote the success of Texas Tech students and alumni through face-to-face and virtual methods. We serve the Red Raider community through individual appointments as well as presentations, career fairs, employer info sessions, etiquette events and our Career Closet.
Major/Essential Functions
- Serve as primary coverage for the front desk and lobby during business hours.
- Greet visitors to the Career Center, providing information, resolving issues, and utilizing various software to create appointments for students and alumni.
- Oversee and monitor distribution of physical and digital mail, including Career Center email, presentation requests, and student interview room requests.
- Manage a switchboard phone system with a high volume of calls.
- Assist with purchase orders and contracts to support job fairs and events within the Career Center.
- Promote collaborative and collegial relationships in a high-energy, professional environment.
- Act as a point of contact for Student Ambassadors for questions, procedures, or resource information to assist students or visitors to the Career Center.
- Assist in the recruitment, training, scheduling, and ongoing supervision of Student Ambassadors to ensure effective student engagement and program support.
- Assist with managing and supporting student access to on-site resources, such as the headshot photobooth and interview rooms and digital resources, such as job boards.
- Knowledge of Microsoft Software
- Other duties as assigned
Required Qualifications
A minimum of a high school diploma or the equivalent. Three years progressively responsible clerical experience. Additional education and/or related experience to equal three years may substitute on a year for year basis.
Preferred Qualifications
- Experience providing customer service in a higher education, student services, or professional office environment.
- Experience scheduling appointments and managing calendars using computerized scheduling systems.
- Experience working with student employees, peer mentors, ambassadors, or volunteers.
- Experience managing high-volume phone, email, or front desk operations.
Pay Range
$17.69 - $22.98 - $28.32
To apply, visit workattexastech.com
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
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