Job Details

Program Manager

Position Number: 7038279
Location: Lubbock, TX
Position Type: Institutional Research and Planning

Program Manager
Lubbock
44116BR
University Outreach and Engagement

Position Description
Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.

About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College
https://www.depts.ttu.edu/provost/outreach-engagement/

The Office of Outreach & Engagement strengthens Texas Tech's ability to achieve excellence in Outreach and Engaged Scholarship by serving as a catalyst, collaborator, and connector. We promote and support faculty, staff, and student engagement with communities by creating connections between scholarly pursuits and community needs, fostering mutually beneficial partnerships between the university and the community, and communicating best practices in Outreach and Engaged Scholarship.

Major/Essential Functions
The Program Manager for Engagement Evaluation leads the design, coordination, and implementation of evaluation strategy across the Outreach & Engagement unit. This role provides centralized leadership for assessment, performance measurement, and engagement analytics to ensure programs demonstrate measurable impact and alignment with institutional priorities.

The Program Manager partners with units including the Museum at Texas Tech University, National Ranching Heritage Center, Osher Lifelong Learning Institute, Texas Tech University Press, and the Texas Tech University Center at Junction to develop integrated evaluation frameworks, oversee data systems, and translate findings into actionable insights that strengthen community engagement and institutional impact.

Lead the development and implementation of comprehensive evaluation strategies across Outreach & Engagement programs.
Establish and maintain unit-wide evaluation plans, logic models, and performance indicators aligned with institutional goals.
Oversee the design and management of data collection instruments, outcome tracking systems, and reporting processes.
Manage quantitative and qualitative analysis efforts to assess program effectiveness and community engagement outcomes.
Develop executive-level reports, visual dashboards, and strategic briefs for division leadership.
Provide consultation, training, and technical guidance to program directors and staff to support a culture of data-informed decision-making.
Identify trends, performance gaps, and engagement outcomes to inform strategic planning and continuous improvement.
Coordinate cross-unit data efforts to ensure consistency, integrity, and compliance with institutional standards.

The Program Manager partners with units including the Museum at Texas Tech University, National Ranching Heritage Center, Osher Lifelong Learning Institute, Texas Tech University Press, and the Texas Tech University Center at Junction to develop integrated evaluation frameworks, oversee data systems, and translate findings into actionable insights that strengthen community engagement and institutional impact.

Required Qualifications
Bachelor's degree in Higher Education, Social Sciences, Public Administration, Statistics, Data Analytics, or a related field; OR a combination of relevant education and professional experience that demonstrates the required competencies. Three (3) years of experience in program evaluation, assessment, institutional research, data analytics, or related work.

Preferred Qualifications

Master's degree or higher and experience in higher education, public sector, or nonprofit environments.
Experience developing executive-level dashboards or visual reporting tools.
Familiarity with performance measurement frameworks and continuous improvement models.
Experience supporting evaluation efforts for community-based or engagement-focused initiatives.
Experience leading or coordinating performance measurement and reporting initiatives.

Pay Range
$53,900 - $70,100 - $86,200

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.