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Parking Enforcement Specialist

Position Number: 5661533
Location: Boulder, CO
Position Type: Facilities Management

Parking Enforcement Specialist

Requisition Number: 59482
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 03-Oct-2024
Date Posted:

Job Summary

The University of Colorado Boulder invites applications for a Parking Enforcement Specialist! This position is part of the CU Boulder Parking Services Enforcement Team which is responsible for enforcement of all campus parking lots, loading docks and service parking spaces on campus. The Enforcement Specialists determine if the vehicles on campus have the appropriate access for where they are parked to ensure efficient campus operations. The Parking Services Department utilizes License Plate Recognition (LPR) software by Genetec, Inc., and AIMS Campus Permit Software by EDC Corp. CU Parking Services provides on-the-job training for all software and other systems used by the Enforcement Team. This position works with and assists all Parking Services units. Additionally, this position acts as a Parking Services "ambassador" through daily interactions with Campus partners and constituents while fulfilling the job duties across campus. This position has access to a University vehicle, radio, cell phone and laptop while working on campus to fulfill the enforcement functions required. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Parking Services is responsible for the construction, maintenance, enforcement, and permit sales for most of the university's existing and new parking facilities. We offer a variety of permit options to meet campus parking needs. In addition, Parking Services provides staffing and parking plans for thousands of annual campus events. We diligently strive to reduce and mitigate the impact of large campus events on daily university operations for permit holders and event guests. Parking Services ensures the University of Colorado Boulder's collective success by supporting the campus' central initiatives, supporting, and investing in our workforce, meeting our fiscal responsibilities as a self-funded university business, and planning for a sustainable future. We work to provide quality solutions to access the University of Colorado Boulder campus.

What Your Key Responsibilities Will Be

Patrol University grounds for parking infractions and other issues that impede ingress and egress routes. This includes reviewing parking credentials and issuing citations.
Work with Events and Facilities assisting with ingress and egress for events and working with contractors and project managers to ensure minimal impact to campus operations.
Setup and maintain equipment for special events. This includes any non-routine enforcement for events where the incumbent will assist with the traffic direction, payment collection, or the verification of VIP credentials.
Fields questions and comments from campus constituents and guests regarding parking regulations. The incumbent is also responsible for conveying protocols and personnel assignments for special events. In addition, the incumbent will also communicate with vehicle owners regarding infractions and suggested remedies. The incumbent will also work with appropriate campus resources to resolve issues beyond their control.
Responds to emergent needs as directed by department needs. This may also include collaboration with University Police to facilitate safety concerns for the campus and public good.

What You Should Know

This is an onsite, in-person position.
This is a Wednesday through Saturday, day shift.

What We Can Offer

The annual salary for this position is $42,241.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be authentic. Be excited. Be Boulder.

What We Require

1 year of customer service experience.
Basic computer skills.
Smart phone operational knowledge.
Education may substitute for qualifications on a year-for-year basis.
This position requires a valid Colorado driver's license (no special endorsements needed).

What You Will Need

The ability to confront the public in direct ways, without creating a hostile environment, with an ability to de-escalate a situation.
The ability to write reports and have good oral and written communication skills to train, organize, educate, and supervise.

Special Instructions

To apply, please submit the following materials:

Please submit an updated resume that demonstrates your experience in alignment with this position. Cover letters are optional but will be reviewed if submitted.
If you meet the minimum requirements and have a passion for the work, you are encouraged to apply. It is ok if you don't meet all or some of the preferred qualifications, we provide on-the-job training!

We may request references at a later time.
Please apply by October 3, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Parking-Enforcement-Specialist/59482