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Temporary Student Accounts Representative
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Position Number: 1576132
Location: Worcester, MA
Position Type: Bursar and Student Accounts

JOB TITLE
Temporary Student Accounts Representative

LOCATION
Worcester

DEPARTMENT NAME
Bursar

DIVISION NAME
Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY
Responsible for activities related to student billing and collections and cashiering functions in the Bursar & Cahier's Office to include data entry, reviewing, and analyzing student account information, reconciliations, and other duties.

JOB DESCRIPTION
Responsibilities:

Post cash receipts and other transactions to student accounts
Receive campus wide cash receipts for non-student transactions.
Reconcile daily cash receipts by verifying cash, checks, credit card payments and preparing bank deposit
Post cash receipts and journal entries to the Banner and or Workday Finance System
Process daily payments received by the University for all accounts receivable invoices and miscellaneous billings, for non-student accounts
Provide excellent customer service to students, parents and WPI faculty and staff via email, in person or telephone
Process incoming mail including posting payments
Monitor email inboxes and process requests
Data entry for meal plan changes and purchases (CBORD)
Prepare and coordinate payments for various vendors
Assist Bursar's Office & Cashiering staff with various projects
Other duties/projects as assigned

Requirements:

High School diploma and additional related coursework and/or previous work related experience
Proficient in MS Office Excel & Word
Excellent customer service skills
Ability to multitask with excellent attention to detail
Experience with an integrated database systems preferred (knowledge of Ellucian Banner /WorkDay system helpful)

FLSA STATUS
United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

To apply, visit: https://wpi.wd5.myworkdayjobs.com/en-US/WPI_External_Career_Site/job/Worcester/Temporary-Student-Accounts-Representative_R0000140

About WPI
WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

Diversity & Inclusion at WPI
WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.