Job Details

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Northeastern University
  • Position Number: 3088586
  • Location: Boston, MA
  • Position Type: Business and Financial Management


Procurement Operations Analyst

About the Opportunity

Summary & Responsibilities:

The Procurement Analyst will be responsible for day-to-day procurement activities within assigned commodities / thresholds, to include, but not limited to:
  • Requisition to Purchase Order and Change Order processing
  • New vendor onboarding and preferred supplier business reviews, to include performance management and compliance to terms across both parties
  • Day-to-Day Contract Administration and Lifecycle Management
  • Maintain deadlines on deliverables and communicate status updates to business partners and internal clients regarding contractual issues
  • Establishing and delivering, in collaboration with broader P2P team, customer service standards, associated SLAs, and reporting mechanisms
  • Collaboration with Legal / Office of General Counsel on contract renewals and events of non-conformance (e.g., consideration planning), and supplier / vendor performance reviews
  • Communicating P2P policies and procedures to the university community
  • Other procurement operations duties as assigned


The Procurement Specialist will also support development and execution of a P2P performance management and transparency initiatives, to include reporting and dashboards for service level agreements (SLA's) and key performance indicators (KPI's), P2P team performance scorecards, performance benchmarking, OKR reporting, and customer operations reviews / outreach. Will facilitate the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles

Qualifications:

You are passionate about delivering on-time, at-cost, and low risk procurement operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise level day-to-day Procurement activities and thrive when sustaining value and executing on-time services within Procure to Invoice and Vendor / Supplier Management workflows. You're a well-versed procurement tactician with a continuous improvement and operational efficiency and effectiveness mindset who thrives in delivering outstanding customer service and data driven outcomes via key performance indicators (KPI) and service level agreements (SLA). You desire a supporting role in the ongoing Procure to Pay (P2P) transformation.

You have amazing level of intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication and are comfortable with playing a critical role within a highly visible organization. You thrive when creating better customer outcomes and are highly accountable to results.
  • Minimum of 5 years relevant experience or BA / BS and a minimum of 2 years relevant experience or MBA / MS
  • Demonstrated experience in day-to-day activity management within the Procure to Invoice and Supplier Management / Vendor Management workflows, e.g., requisition to purchase order, requirements definition, solicitation and bids, negotiation, source selection, legal review, contract award, vendor onboarding, performance management approach and business reviews, etc.
  • Demonstrated ability to effectively utilize data to identify opportunities, continuously improve performance, and successfully operate within a data driven performance management framework (e.g., meet cost savings goals, efficiency measures, procurement administrative lead time / throughput service level agreements, and misc. procurement operations key performance indicators)
  • Familiarity with government and state / local procurement regulations, commercial procurement best practices, and procure to pay savings levers and techniques
  • Globally minded, self-motivated, flexible, and creative operations analyst, with ability to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results
  • Ability to lead without authority and build "trusted advisor" relationships by delivering sound technical analysis, customer empathy, and data driven decision-making
  • Excellent interpersonal, written, and verbal communication skills with ability to lead, interact with, influence, resolve conflict and drive decisions / accountability among individuals from a variety of cultures and disciplines
  • Demonstrated flexibility and willingness to respond to changes in the external environment, while ensuring the organization is able to effectively and efficiently navigate transitions
  • Experience and expertise building reporting tools and executive dashboards utilizing leading Microsoft and Tableau platforms
  • Knowledge of Procure to Pay (P2P), Procurement Operations, Spend Diagnostic, and B2B business marketplace technologies a benefit
  • National Contract Management Association (NCMA) Certified Commercial Contract Manager (CCMA) or other relevant industry certification preferred, CCMA certification required no later than 12 months after start date OR as soon as eligible if MBA / MS hire
  • Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point)
  • Familiarity and experience utilizing data warehouse, data analytics, Smartsheet, K2, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI)


Position Type

Finance

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Procurement-Operations-Analyst_R106071





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