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Patient Services Intermediate
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Position Number: 1673586
Location: Ann Arbor, MI
Position Type: Health and Medical Services

Patient Services Intermediate

Job Opening ID: 179868
Work Location: Michigan Medicine - Health Sys
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Nonexempt
Organizational Group: Um Hospital
Department: CPU Central/Recovery
Posting Begin/End Date: 10/18/2019 10/25/2019
Salary:
Paid Time Off: Yes
Career Interest: Healthcare Admin & Support

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary
We are looking for someone that wants to be a part of the Cardiac Procedures Unit (CPU) at the Frankel Cardiovascular Center as a clerical float. As a float, you would assist with covering staff in a range of areas within the CPU, covering for lunch breaks and scheduled vacations, including an occasional midnight shift for scheduled vacations. This is a full time position. The standard work schedule is Monday through Friday, 11am to 7:30pm.

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Scheduling inpatients for procedures in MiChart/Optime

Supporting nursing staff and Physicians

Paging staff

Preparing patient charts

Providing a daily lunch count for patients

Order medical equipment for patients and nursing staff

Arranging patient transportation through MiChart

Answering phones and triaging calls

Check patients in for procedures

Arrange follow-up appointments

Provide support in the 2A Family Waiting area

Triage phone calls

Required Qualifications*

High School Diploma or equivalent

Excellent customer service skills

Excellent attendance record

Able to work a flexible schedule

Desired Qualifications*

MiChart access

Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.

To apply, visit http://careers.umich.edu/job_detail/179868/patient_services_intermediate