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Enrollment Services Assistant
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Position Number: 1260626
Location: Riverside, CA
Position Type: Admissions/Enrollment

Position Title:
Enrollment Services Assistant

Application Deadline

Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time.
8/3/2018

Department:
Counseling (M)

Position Type:
Support Staff (Classified / Confidential)

College/Campus:
Moreno Valley

Physical location of the position:
Offsite Location

If off-site, please specify location.
Ben Clark Training Center

Employment Type:
Part-Time

If Part-Time, indicate the number of hours per week
20

Position Length:
12-month

Salary Range:
Grade E

Salary Amount:
3,298 - 4,431

Salary Type:
Monthly

Is this position categorically (grant) funded?
Yes

If categorically (grant) funded, date funded through:
June 30, 2019 with the possibility of extension pending funding

Department Specific Needs:
The position has been created through the college's Student Success Support Programs funding to provide additional support for new and prospective students to successfully complete the college's steps toward matriculation to the college, especially Orientation, Assessment, and Counseling. The hours are directed at students who have difficulty visiting the college during regular office hours because of school and work commitments.

Basic Function:
Under the supervision of the area manager, assists in administering placement tests, performs a variety of clerical duties, aids in scheduling counseling appointments; helps in processing student records related to enrollment, counseling and assists with registration.

Education:
Graduation from high school or GED equivalent.

Experience:
Two years of closely related experience are required.

KNOWLEDGE OF:
Highly desires an understanding of Matriculation policies and procedures as well as other student service areas.

ABILITY TO:
Learn and navigate the Datatel student software system, SARS Grid and adhere to state regulations as they pertain to matriculation and registration; demonstrate excellent customer service and be able to work effectively with people of various ages, cultures.

Other:
COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff and the community.

CONTACTS:
Co-workers, other departmental staff, supervisors, students, public.

WORKING CONDITIONS:
Normal office environment

Duties and Responsibilities:
1. Answers phones, assist students/visitors with general questions for the Assessment, Counseling, Matriculation and Admissions and Records offices.
2. Assists in administration of a variety of RCCD assessment tests on campus and at local high school sites; advises and provides assistance to students regarding queries and/or issues pertaining to assessment testing.
3. Provides information and assistance to students, staff and the community on state and local policies and regulations as they relate to application, admission, registration, student refunds, cashiering, online web advisor, financial aid, Veteran services and transcripts in person, via email and over the telephone.
4. Aids in scheduling testing/orientation/counseling appointments in SARS Grid.
5. Assists in entering and scanning transcripts and other student documents for Assessment, Counseling, Matriculation and Admissions and Records offices.
6. Helps maintain student files and purge records in the Assessment Center, Matriculation, and Admissions and Records offices.
7. Aids in entering data in multiple data screens in DATATEL to process paperwork submitted by students and staff.
8. Assists with the intake of high school concurrent admissions students, including reviewing applications, high school transcripts and concurrent admissions test results.
9. Conducts general follow-up with students via telephone and e-mail related to inquiries received.
10. Participates in District and campus in-service training programs.
11. Maintains a friendly, supportive atmosphere for students, faculty, staff, and the public.
12. Perform other duties related to the position, as assigned.

Conditions of Employment:
SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The college provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit. Positions less than 20 hours per week are not entitled to benefits.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District is an equal opportunity employer and recognizes the need to provide reasonable accommodations to employees with disabilities. For more information, contact (951) 222-8039.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Georgina Villasenor, 3801 Market Street., Riverside, CA 92501. Telephone Number is: (951) 222-8595.

Work Hours/Work Days for Classified and Hourly Positions Only:
Evening and Weekend Hours:
Monday: 2:30 pm - 7:30 pm
Wednesday: 2:30 pm - 7:30 pm
Friday: 8:30 am - 1:00 pm
Saturday: 8:00 am - 1:30 pm

Required Applicant Documents:
Resume or Curriculum Vitae
Cover Letter

Effective Employment Date:
September 2018

Application Deadline:
08-03-2018

Special Comments:
IMPORTANT NOTICES:

Only electronic, on-line applications are accepted. All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

Application Types Accepted:
Classified/Management/Confidential Application

To Apply, visit:
https://pa379.peopleadmin.com/applicants/Central?quickFind=57946