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Dispatcher
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Position Number: 2005309
Location: Kingsville, TX
Position Type: Campus Safety and Police

Dispatcher

Job Title
Dispatcher

Agency
Texas A&M University - Kingsville

Department
University Police

Proposed Minimum Salary
Commensurate

Job Location
Kingsville, Texas

Job Type
Staff

Job Description

The Dispatcher, under supervision, answers and screens incoming calls, converses with crime victims, witnesses, and members of the public to receive and record important information.

Responsibilities:
-Answers, evaluates, and prioritizes incoming telephone calls, communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire, towing, or medical response.
-Maintains close contact with field units and communicates with department employees, law enforcement, criminal justice agencies, emergency service providers, and the general public to obtain and disseminate information.
-Inputs, updates, requests, transmits, and queries information from a variety of sources to maintain current and accurate records.
-Monitors campus burglar alarms and remains familiar with the Emergency Response Guidebook and is prepared to inform officers of instructions.
-Bills campus citations for the department.
-Notifies supervisors when they are on call to inform them of incidents and receives information on the proper handling of problems.
-Looks up arrest records and offense information for background investigations for officers on calls.
-Retrieves information from State, County, and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other related information.

Education and Experience:
-High school diploma or equivalent combination of education and experience.
-No prior experience required.

Knowledge, Skills and Abilities:
-None.
-Ability to multitask and work cooperatively with others. Strong verbal and written communication skills.

Registrations, Certifications, and Licenses:
Must obtain Texas Law Enforcement Telecommunications System (TLETS) within six months of employment.

Other Requirements:
Work beyond normal business hours and/or work on weekends.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUK_External/job/Kingsville-TAMUK/Dispatcher_R-032462

Texas A&M University-Kingsville is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.