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- DOS Office Student Assistant
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DOS Office Student Assistant
Job Summary
The Dean of Students Office (DOSO) Assistant performs routine office duties. In addition, this position also assists the Dean of Students office with a variety of programs and initiatives.
Job Description
Essential Job Duties:
- Performs routine office duties as assigned to support DOSO staff daily.
- Answers incoming calls, screens and routes the calls to the proper resource. Responds to inquiries and takes messages.
- Greets and instructs students, faculty, staff and visitors and directs them to the appropriate resource.
- Ensures professional, hospitable interactions with all visitors and follows office protocols and procedures.
- Assists visitors with the sign- in process.
- Logs and distributes mail.
- Assists the Dean of Students office with a variety of programs and initiatives.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description
Required Qualification:
- Must be an enrolled student at Florida Gulf Coast University at the time of hire and throughout the appointment.
- Have a minimum GPA 2.5 and in good conduct standing with the University.
- Proficient with personal computers and Microsoft Office (word, excel, and outlook) software.
- Excellent customer service, telephone skills, general office skills, and ability to use a variety of office equipment.
Knowledge, Skills & Abilities:
- Knowledge of general office procedures.
- Excellent interpersonal, verbal and written communication skills.
- Excellent organizational skills and an ability to prioritize and complete simultaneous projects when numerous and diverse demands are involved.
- Ability to operate personal computers with proficiency and learn new applications and systems.
- Ability to work successfully as both a member of a team and independently with minimal supervision.
- Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
- Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
- Ability to maintain confidentiality and discretion at all times.
All employees are expected to:
- Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
- Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
- Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
- Provide quality customer service by creating a welcoming and supportive environment.
- Present a professional image in word, action and attire.
- Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other's view of the world, personalities and working styles.
- Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
- Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.
To apply, visit https://fgcu.wd5.myworkdayjobs.com/en-US/eaglejobs/job/Main-Campus/DOS-Office-Student-Assistant_R0003437
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