Job Details

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University of Michigan
  • Position Number: 1589965
  • Location: Ann Arbor, MI
  • Position Type: Business - Management


Administrative Director, Neurosciences

Job Opening ID: 177196
Work Location: Michigan Medicine - Health Sys
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Exempt
Organizational Group: Um Hospital
Department: UMH Amb Care Admin
Posting Begin/End Date: 8/21/2019 9/18/2019
Salary:
Paid Time Off: Yes
Career Interest: Healthcare Admin & Support

Job Summary
Basic Function and Responsibilities

The Oversight Leader of the Neurosciences Interdisciplinary Program reports to the Chief Operating Officer (COO) of the University of Michigan Medical Group (UMMG), and partners with the Associate Chief Clinical Officer (ACCO) and the Senior Nursing Director for overall performance and management of the Neurosciences Interdisciplinary Program.

The primary responsibility for this management position is to provide leadership for strategic, financial, and operational priorities across their Interdisciplinary Program. The Oversight Leader will coordinate these activities with UMMG and Michigan Medicine (MM) priorities. The Oversight Leader will provide management and oversight for care delivery, space management, performance management, and clinical, operational, and financial performance. The Oversight Leader is also responsible for leadership and support of ACU operations and budgeting for the Neurosciences Interdisciplinary Program in collaboration with other aligned interdisciplinary programs and/or departments.

Organizational Relationships
  1. Has a direct reporting relationship to the COO of UMMG
  2. Partners with the ACCO and ACNO to effectively oversee, operationalize, and implement UMMG strategic and operational priorities
  3. Oversees ACU Group Leadership and ACU Clinic Leadership to identify, resolve, and appropriately communicate safety, quality, and care delivery issues
  4. Provides direct oversight of the Neurosciences Interdisciplinary Program Clinical Administrators (CAs) and/or ACU Managers. In partnership with the ACCO and the Senior Nursing Director, the Oversight Leader provides functional and operational oversight of ACU Group Leadership for departments aligned to their Interdisciplinary Program, and respective ACU Clinic Leadership
  5. Partners with the department leadership to align departmental goals with the overall Michigan Medicine strategy, and implements a strategy to support these goals.

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*
  1. Ambulatory Strategy
  2. In collaboration with the department, develop all patient centered programs and services within UMMG Amb. Care Services in clinics
  3. Represent UMMG on committees and other activities ensuring collaboration and act as a liaison with appropriate Clinical-enterprise wide groups
  4. Support the UMMG Leadership Triad in determining quality and patient care initiatives and improvements that support organizational priorities
  5. Care Delivery
  6. Develop strategies to improve transition of care between inpatient, outpatient, and home care
  7. Collaboration with Centralized Support Services
  8. Establish priorities, areas of focus, and collaborate with centralized support services
  9. Identify measurable targets for performance improvement support services
  10. Coordinate marketing efforts and initiatives at interdisciplinary program level
  11. Collaborate with IT for required support services at the program level
  12. Works regularly with support services functions to ensure operational goals are met
  13. Space Management
  14. Prioritize and approve funding for ambulatory facility improvements, including construction or renovation of structures and purchase of major equipment
  15. Operational and Clinical Management
  16. Support ACCC and ACND in approval of care model requirements for each specialty, including roles, responsibilities, and exceptions
  17. Oversee identification of potential revisions to the staffing model based on analysis of visit and productivity data from ACU Group Leadership and ACU Clinic Leadership
  18. Develop strategies to improve transition of care between inpatient, outpatient, and home care
  19. Provide oversight for regulatory compliance with CMS, JC, and CLIA, as applicable, operations of supporting functions (including identification of areas for improvement)
  20. Support adherence to template and scheduling standards for access
  21. Operation and Financial Performance
  22. Monitor operational and financial performance metrics at the interdisciplinary program level
  23. Oversee identification and sharing of operational and financial best practices to faculty and staff
  24. Work with department leadership to secure faculty support for operational and financial performance
  25. Communicate operational, performance, and financial metrics regularly to providers and staff in the ACUs
  26. Identify & share operational and financial best practices to providers and staff
  27. Present on ACU operational, performance, and financial metrics to leadership committees
  28. Financial Planning
  29. Oversee interdisciplinary program financial plan for upcoming year
  30. Provider and Staff Performance Management
  31. Recruit, select, and evaluation performance of Clinical Administrator and/or ACU Managers
  32. Evaluate performance of Clinical Administrator and/or ACU Managers
  33. Support recruitment and selection of Ambulatory Care Clinical Chiefs (ACCCs) and Ambulatory Care Nursing Directors (ACNDs)
  34. Core Responsibilities
  35. Evaluates supporting function operations, identifying areas for improvement
  36. Perform Administrator On Call duties as assigned
  37. Serves as a key member of the Interdisciplinary Program Oversight Team
  38. Works closely with UMMG leadership and other Oversight Leaders to provide leadership for strategic, financial, and operational priorities across the ambulatory enterprise
  39. Directs and leads multiple complex workstreams, including large scale facility, IT, program development, and clinical re-design initiatives
  40. Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements
  41. Provides expertise and consultation as it relates to operations effectiveness, patient access, financial management, employee engagement, and patient satisfaction
  42. Creates alignment between Michigan Medicine, Ambulatory Care Services, and Department strategies and priorities to facilitate administrative and operations management at a local level

Required Qualifications*
Required Licensure/Certification:
  • Master's degree in health services administration or business administration or an equivalent combination of education and experience

Experience:
  • At least five years of progressively responsible leadership experience and proven success in the management of health care delivery and a history of successful execution of initiatives in ambulatory care operations or physician practice management
  • Considerable health care experience and strong experience in managing clinical operations/practice management
  • Proven experience managing in complex organizations

Skills/Abilities:
  • Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with administrative partners, individuals, and/or teams, across disciplines
  • Demonstrated skill in change management
  • Credible, assertive, self-motivated administrator
  • Confident with the ability to convey vision
  • Skilled at data management and analytics
  • Considerable knowledge of management principles, practices, and methods
  • Knowledge of University policies and procedures

Additional Information
Timeframe: To be determined, as soon as feasible based on re-allocation of candidate's current effort.

Performance Evaluation: To be determined, based on identification of the Chief Operating Officer's assessment of metrics.

Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.


To apply, visit http://careers.umich.edu/job_detail/177196/administrative_director_neurosciences





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