Job Details

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Mt. San Antonio College
  • Position Number: 2561700
  • Location: Walnut, CA
  • Position Type: Student Affairs and Services

Director, Basic Needs Resources

Position Number: CM-030-2021
Department: Student Services
Job Category: Management
Time (Percent Time): 100%
Term (months/year): 12 months/year
Current Work Schedule (days, hours): Monday - Thursday: 8:00am - 5:00pm; Friday: 8:00am - 4:30pm
Salary Range: M-9
Salary: Steps 1 - 6: $100,080 - $113,496 Annually
Shift Differential: Shift differential eligibility based on the current collective bargaining agreement.
Open Date: 10/12/2021
Initial Screening Date: 11/10/2021
Open Until Filled: Yes

Application Procedure:
Complete application packets will be accepted until the position is filled; however, applications submitted by 11:59 p.m. (PT) on the listed Initial Screening Date are assured consideration.

Applicants must submit all of the following materials online, unless otherwise noted, at Mt.SAC Employment Website to be considered for this position:

1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed rsum that summarizes educational preparation and professional experience for the position.
4. If applicable, College and/or university transcripts showing the awarded/conferred degree are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.
5. Optional Three letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation). Confidential letters of recommendation are not allowed for this position.

Health & Welfare:
The College contributes an annual premium up to the family coverage amount for Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans. Lifetime retirement benefits provided for eligible retirees.

The District participates in the Public Employees Retirement System (PERS), State Teachers Retirement System (STRS) retirement programs, and National Benefit Services.

*Note: Salary and Health & Welfare Benefits are subject to change.

Basic Function/Overview:
Under general direction plans, organizes, manages, evaluates, and provides administrative
direction and oversight of all functions and activities of the Basic Needs Resources. Primary
responsibilities include ensuring program compliance with federal and state guidelines and
regulations in addition to College policies and procedures; budget management; evaluation of
program effectiveness through measurable outcomes data; develop and implement program
services that address students' basic needs insecurity; provides comprehensive student case
management and lead a team of social workers; and fulfills grant requirements. Serves as
College liaison to state and community organizations that address homelessness and basic
needs, College Student Services programs, and other universities and colleges to enhance
services provided to program participants. Provides highly complex and responsible support
in areas of expertise and performs related work as required.

Receives general direction from the assigned managerial personnel. Exercises direct and
general supervision over assigned staff.

This is a Director classification that oversees, directs, and participates in all activities of the
Basic Needs Resources. This class performs diverse, specialized, and complex work involving
significant accountability and decision-making responsibility. Plans, develops, and administer
departmental policies, procedures and services, student success and instructional program.
The incumbent organizes and oversees day-to-day activities and is responsible for providing
professional-level support to the assigned managerial personnel in a variety of areas.
Successful performance of the work requires an extensive professional background, as well
as, skill in coordinating departmental work with that of other departments. In addition to having
a comprehensive understanding of program administration, this position must be
knowledgeable of student services, instructional strategies, county and private agency
initiatives that support food and housing insecure populations, and be able to implement
services for eligible student participants.

Essential Duties/Major Responsibilities:
1. Plans, manages, and oversees the daily functions, operations, and activities of Basic Needs
Resources in concert with College policies and procedures.
2. Participates in the development and implementation of goals, objectives, policies, and
priorities for the program; recommends, within program policy, appropriate service levels
and resources; recommends and administers policies and procedures.
3. Directs and oversees implementation of marketing strategies to promote assigned
programs, projects, and services; plans and coordinates assigned program workshops,
presentations, information sessions and events.
4. Directs and participates in the development, administration, and oversight of the program
budget; monitors program expenditures from multiple funding sources to ensure compliance
with established laws and regulations, as well as, funding requirements.
5. Develops and standardizes procedures and methods to improve and continuously monitor
the efficiency and effectiveness of the assigned program, service delivery methods, and
procedures; assesses and monitors workload, administrative and support systems, and
internal reporting relationships; identifies opportunities for improvement and makes
recommendations to the Dean, Student Services.
6. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works
with incumbents on performance issues; recommends discipline to the Dean, Student
7. Researches and analyzes program data; prepares comprehensive technical records and
reports; implements corrective action as necessary.
8. Selects, trains, motivates, and directs the assigned department personnel; evaluates and
reviews work for acceptability and conformance with department standards, including
program and project priorities and performance evaluations; works with incumbents on
performance issues; implements discipline procedures; responds to staff questions and
9. Collaborates and coordinates program activities and strategies with other College
departments, programs, and staff.
10.Develops and implements annual recruitment and publicity plan; conducts evaluation
studies and prepares annual and progress reports.
11.Establishes and maintains relationships with community leaders and public/private
agencies to encourage participation, stimulate interest, fundraise, and coordinate campus
projects with assigned programs and activities.
12.Develops grant proposals that meet funding agency requirements and priorities, including
writing the grant narrative and completing all required forms and documents; establishes
and maintains contacts with funding agency personnel and potential grant partners.
13.Attends and participates in professional group meetings and various committees and
advisory groups; stays abreast of new trends and innovations in the field of foster youth
community and other services as they relate to the area of assignment.
14.Participates on committees, task forces, and special assignments, including, but not limited
to Screening and Selection Committees and affiliated trainings. Prepares and delivers oral
presentations related to assigned areas if needed.
15.Provides a working and learning environment that is free from prohibited discrimination,
harassment and retaliation (DHR), and provided by applicable law and College policies;
attends College mandated DHR training and participates in DHR investigations as directed;
assists in providing information and resources to individuals who bring forward DHR
complaints and reporting possible DHR complaints to the Director, Equal Employment
Opportunity Programs in Human Resources and other appropriate authority as necessary.

Other Duties:
Performs other related duties as assigned.

Knowledge Of:
1. Principles and practices of supporting a diverse, equitable, inclusive, and anti-racist
academic and work environment.
2. Administrative principles and practices, including goal setting, program development,
implementation, and evaluation.
3. Budget development, administrative practices, and organizational and management
practices as applied to the analysis and evaluation of projects, programs, policies,
procedures, and operational needs.
4. Principles and practices of grant funding, including techniques and methods of researching
grant opportunities, identifying state, federal, private, and corporate grant funding
organizations, securing and maintaining funding from external agencies, and complying
with reporting requirements.
5. Principles and practices of incumbent supervision, including work planning, assignment,
review and evaluation, and the training of staff in work procedures.
6. Principles and practices of developing, implementing, and evaluating special program.
7. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures
relevant to assigned programs, projects, and operations.
8. Methods and techniques for the development of presentations, business correspondence,
and information distribution; research and reporting methods, techniques, and procedures.
9. Modern office practices, methods, and computer equipment and applications.
10.Techniques for effectively representing the College in contacts with governmental agencies,
community groups, and various business, professional, educational, regulatory, and
legislative organizations.
11.Techniques for providing a high level of customer service by effectively dealing with the
public, vendors, students, and College staff, including individuals of various ages,
disabilities, various socio- economic and ethnic groups.

Skills and Abilities:
1. Oversee and address gaps in diversity, equity, inclusion and anti-racism in recruitment and
retention of faculty and staff.
2. Articulate and communicate the colleges vision and commitment to creating equity,
diversity, inclusion and anti-racism academic and work environment.
3. Create and execute resources and programming towards the goal of being diverse,
equitable, inclusive, and anti-racist academic and work environment.
4. Develop and implement goals, objectives, policies, procedures, work standards, and
internal controls for assigned program areas.
5. Interpret, apply, explain, and ensure compliance with federal, state, and local policies,
procedures, laws, and regulations.
6. Prepare and administer budgets; allocate limited resources in a cost effective manner;
develop a program budget within state and local constraints; manage and monitor complex
projects, on time and within budget.
7. Research, apply for, and manage grant funding.
8. Plan, organize, direct, and coordinate the work of professional and technical personnel;
delegate authority and responsibility.
9. Research, analyze, and evaluate new service delivery methods, procedures, and
techniques; prepare clear and concise reports, correspondence, policies, procedures, and
other written materials.
10.Effectively represent the College and the program in meetings with various educational,
business, professional, regulatory, and legislative organizations.
11.Conduct complex research projects, evaluate alternatives, make sound recommendations,
and prepare effective technical staff reports.
12.Establish and maintain a variety of filing, record keeping, and tracking systems.
13.Organize and prioritize a variety of projects and multiple tasks in an effective and timely
manner; organize own work, set priorities, and meet critical time deadlines.
14.Communicate effectively in person, over the telephone, and in writing.
15.Review situations accurately and determine appropriate course of action using judgment
according to established policies and procedures; understand scope of authority in making
independent decisions.
16.Establish, maintain, and foster positive and effective working relationships with those
contacted in the course of work.

Minimum Qualifications/Education & Experience:
Masters degree from a regionally accredited college or university in a related field of education,
social or behavioral sciences and a minimum of two (2) years of administrative or coordinating
experience in developing, implementing, and leading a program for high-risk student
populations, working with low income, first generation, or ethnically diverse students

Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications is listed in the Minimum Qualifications section.

Preferred Qualifications:

License(s) & Other Requirements:

Examination Requirements:

Working Environment:
Incumbents work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents may interact with staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.

Physical Demands:
Must be able to work in a standard office setting and use standard office equipment, including
technological devices; to communicate with individuals at various College and meeting sites;
the ability to understand and comprehend written and electronic materials; and the ability to
receive, review, and respond to communications in person, before groups, and over and
through various media. This is primarily a sedentary office classification although movement
between work areas may be required. Positions in this classification occasionally may need to
physically reach, push, and pull drawers open and closed to retrieve and file information.
Incumbents must possess the ability to lift, carry, push, and pull materials and objects up to 20


Conditions of Employment:
Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here: Mt. SAC Annual Security Report.

The person holding this position is considered a Responsible Employee under Title IX of the Educational Amendments Act of 1972 and is required to report to the Colleges Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Typing Certificate Requirements:

Special Notes:
A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail:

DO NOT include photographs or any personal information (e.g. D.O.B, place of birth, etc.) on your application or supporting documents.

TRAVEL POLICY : Costs associated with travel in excess of 150 miles one way from residence for the purpose of an interview will be reimbursed up to a $500 maximum (per position recruitment). Relocation costs will be borne by the successful candidate. Travel reimbursement claims must be submitted no later than 30 days following the interview date.


Foreign Transcripts:
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline. Accredited evaluation agencies can be found on the National Association of Credential Evaluation Services Website.

Human Resources
1100 N. Grand Avenue, Walnut, CA 91789-1399.
Phone: (909) 274-4225

Selection Procedure:
A committee will evaluate applications, taking into account breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Interviews may include a writing sample, committee presentation, and/or performance test. The start date will be following Board approval and receipt of live scan clearance.

Special Instructions to Applicants:
To be guaranteed consideration, it is the applicants responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College property, will not be returned, and will not be copied. Please visit our employment website at Mt. SAC Employment Website to complete and submit your application for this position.

EEO Policy:
The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.

Conflict of Interest:
Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio Colleges Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).

Cancel RTF Policy:
We reserve the right to re-open, re-advertise, delay, or cancel filling this position. This recruitment may be used to fill future vacancies.

To apply, visit

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