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California State University, Fullerton
  • Position Number: 1207257
  • Location: Fullerton, CA
  • Position Type: International Programs

Associate Director, International Student Services

Classification: Administrator I-Range A

AutoReqId: 10324BR

Department: International Programs

Sub-Division: University Extended Education

Salary Range: Salary commensurate with experience and qualifications

Appointment Type: At Will

Time Base: Full-Time

Work Schedule:
Monday-Friday 8:00 AM-5:00 PM; occasional early morning, evenings and weekend hours; possible domestic and international travel

Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Peforming Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

About the Position:
The International Programs office coordinates the University's commitment to internationalization. The office initiates and administers contacts with partner institutions around the world in order to foster the exchange of faculty and students and coordinate international programming. Our office is dedicated to promoting the exchange of knowledge and experience within our multicultural campus community and with the world at large. We are seeking an exceptional individual to join our team as the Associate Director, International Student Services. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Associate Director, International Student Services, provides leadership and program development for support services to international students in the areas of immigration procedures, academic regulations and success, financial, personal and cultural adjustment concerns. Designs, plans and implements international student orientation and retention programs that contribute to international students' academic success. In collaboration with the Senior Director, Global Titan Center, serves as liaison for international student services to all other CSUF departments, divisions, and CSU systems as well as to outside contacts. This position manages professional staff and will serve as DSO/ARO. Performs other duties as assigned.

Essential Qualifications:
Master's degree form an accredited college or university, or equivalent, in a related area (International Studies, Intercultural Communication, Counseling, Education, Higher Education Administration, etc.). Minimum of 5 years' experience in an international student services environment. Minimum of 3 years supervisory experience. Excellent customer service skills. Advanced knowledge of immigration regulations and demonstrated working knowledge of the policies and guidelines for SEVIS (Student and Exchange Visitor Information System). Knowledge of higher education issues and a familiarity with a university environment. Excellent communication skills. Ability to manage multiple projects and prioritize to establish goals and follow through on their implementation, working in an independent manner. Ability to organize, plan and direct special projects. Ability to exercise independent judgment with a thorough knowledge of professional administrative procedures. Ability to serve as DSO/ARO in a university setting.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Special Working Conditions:
Frequent interruptions. Ability to work evenings and weekends when needed. Potential domestic and/or international travel.

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

California State University, Fullerton is a comprehensive, regional university serving a diverse student population of over 40,000, including international students representing 86 nations. Located on a 241-acre campus in Orange County, it is a technologically robust and culturally vibrant area. Many of our employees enjoy the close proximity to the beaches and mountains for surfing, hiking and mountain biking. The University offers 57 undergraduate and 52 graduate degree programs, including a doctorate in education and a doctorate in nursing practice, in a rich diverse environment. Diverse Issues in Higher Education (August 2017) ranks the campus as 5th in the nation in terms of bachelors degrees awarded to underrepresented students based on data from the U.S. Department of Education. Hispanic Outlook in Higher Education (August 2017) ranks CSU Fullerton number one in California and second in the nation among top colleges and universities awarding degrees to Hispanics. The University is proud to be designated as a Hispanic Serving Institution.

Hiring Preference:

Application Deadline: 31-May-2018

Apply online at:

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